Clearing jams | HP Pro B8300 instruction

Clearing jams

Use the following methods to locate and clear a paper jam. For information on how to avoid jams, see Tips for avoiding paper jams.

NOTE To prevent jammed paper from tearing off inside the printer, try to grasp jammed paper with both hands and exert even pressure on both sides while pulling the paper towards you.

WARNING! Be sure to turn off the printer and unplug it before performing this procedure. Clearing a paper jam while printer parts are moving could cause injury.

1.Turn off the printer and then unplug it.

2.Remove the rear access panel, pull out any jammed paper, and then reinsert the rear access panel.

ENWW	Clearing jams 101

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HP Pro B8300 manual Clearing jams

Contents

HP Photosmart Pro B8300 series Page HP Photosmart Pro B8300 series Copyright Information Table of contents Printing and loading media Using the Toolbox Troubleshooting Poor print quality and unexpected printouts Printer lights reference HP supplies and accessoriesCustomer support and warranty Printer specifications and Declaration of Conformity 139 Regulatory information Welcome Special features Using this guide Finding other resources for the product Getting started Front view trays, cover, and print cartridge cradle Understanding the printer parts and functions Printer lights Front view input tray Back view To connect the printer before installing the software Configuring the printer WindowsInstalling printer software and sharing the printer To install the software before connecting the printer To share the printer on a locally shared network Configuring the printer Mac OS To share with other computers running Mac OS X V10.3 To share the printer on a locally shared network Double-clickAdd/Remove Programs Uninstalling the printer softwareTo uninstall the software for Windows computers To uninstall the software for Macintosh computers Customizing the printer software setup program Installing other software Enww Using print cartridges and accessories Using the print cartridges Supported print cartridgesInserting the print cartridges To install or replace a print cartridge Aligning the print cartridges For Windows Cleaning the print cartridgesTo clean the print cartridges automatically Configuration Settings area, select Align Configuration Settings area, select Clean Maintaining the print cartridgesStoring the print cartridges Cartridge used Output Printing with a single print cartridge Calibrating the color To install the duplex unit Enww Printing and loading media Understanding supported media sizes Tips for selecting and using print mediaUnderstanding specifications for supported media Selecting print media Selecting print media Media size Input tray Front manual Rear manual Enww Enww Enww Rear manual Feed slots Standard paper Understanding supported media types Understanding supported media weights and capacities Setting minimum margins Enww To load media in the input tray Loading media in the input tray Enww Open the Paper Type/Quality panel Using the automatic paper-type sensor Changing print settings To change default settings for all future jobs WindowsTo change settings Macintosh Understanding smart software features Printing digital photographs Enhanced color printingGuidelines for printing photographs Printing Exif Print-enhanced photographs Understanding digital photography technologiesPhotoREt printing 4800 x 1200 optimized dpi HP Photosmart Essential software Printing borderless For Macintosh Load the print media see Loading media in the input tray Printing in grayscale To set up the printer To set up the softwarePrinting panoramic photos Printing panoramic photos Printing a document For Macintosh Click Print or Page Setup Printing with the front or rear manual feed slot Changing the software settings Loading the front manual feed slot Loading the rear manual feed slot Printing on various media types Printing on custom-sized paper Printing on envelopes For WindowsFor Macintosh When you have finished printing, remove the remaining media Printing on cards and smaller-sized media For Windows Enww Printing multiple pages on a single sheet of paper Printing booklets Performing manual booklet printingPerforming automatic booklet printing Open the Two-Sided Printing panel Select Print Both Sides Printing posters Printing banners Select HP Labels, Glossy, or HP Labels, Matte Printing labels Printing iron-on transfers To print iron-on transfersSet Mirror Image to On Printing on both sides duplexing Guidelines for printing on both sides of the paperPerforming manual duplexing Performing auto-duplexing Advantages of using the duplex unit Enww Cancelling a print job Using the Toolbox To open the Toolbox Toolbox overview Click this button Printer Status tab HP Instant Support Information tab MyPrintMileage Security and privacy To gain access to HP Instant Support How Do To gain access to myPrintMileage Enww Print a Demo Printer Services tab Using the HP Printer Utility Macintosh Viewing the HP Printer Utility panelsOpening the HP Printer Utility Enww Troubleshooting To reset the printer Troubleshooting tips and resources General troubleshooting tips Printing a demo Printing a diagnostics Printer is not responding nothing prints Resolving printing problemsPrinter shuts down unexpectedly All printer lights are blinking Print cartridge does not fit the printer Check printer setup for network environmentClean the print cartridge contacts Printer does not accept a print cartridge Printer is rejecting the pen Printer takes a long time to print Check the system configurationCheck the printer software settings Printer may be in Ink-backup Printing Mode Something on the page is missing or incorrect Blank page printed Placement of the text or graphics is wrong Check the paper quality Poor print quality and unexpected printoutsPoor quality printouts Check the print cartridges Ink is smearing Meaningless characters print Ink is not filling the text or graphics completely Print settings may need to be changedCheck the margin settings Check the print mode Colors are printed as black and white Wrong colors are printingPrintout shows bleeding colors Check the print cartridge contact pads Check the graphics placementColors do not line up properly Lines or dots are missing from text or graphics Another paper feed problem is occurring Resolving paper-feed problems Troubleshooting installation issues Problems printing an alignmentProblems installing software Clearing jams Enww Tips for avoiding paper jams Colors are tinted or incorrect Resolving photo printing problemsCheck the print settings Make sure you are printing on the correct side of the media Printing with a single print cartridge Resolving borderless printing problemsStreaks appear in a light portion of a printout Image is printed at an angle Resolving banner printing problems Make sure the paper is loaded correctlyCheck the software Binding margin is in the wrong place Resolving automatic two-sided printing problemsPaper jam occurs inside the duplex unit Option for printing on both sides cannot be selected From the Printer Services tab, click Print a Demo Resolving network printing problems Printer lights reference Printer light indication Explanation and recommended action Understanding the printer lights Understanding the printer lights Enww Printer light indication Explanation and recommended action Enww HP supplies and accessories Ordering printing supplies through the Toolbox Network interface AccessoriesAutomatic two-sided printing accessory USB cable Supplies Print cartridgesPhoto papers Inkjet papers Transparency filmsSpecialty papers Brochure papers Greeting cards Customer support and warranty Web Toolbox Windows Obtaining electronic support HP Instant Support HP Telephone Support Before you callTelephone support numbers HP Telephone Support HP product Duration of limited warranty Hewlett-Packard Limited Warranty Statement Printer specifications and Declaration of Conformity Draft Normal Printer specifications Printer specifications Recommended operating conditions 15˚ to 30˚C 59˚ to 95˚F Declaration of Conformity Declaration of Conformity Enww Regulatory information FCC statement LEDs classification Regulatory model number Miscellaneous regulatory information Environmental product stewardship program Energy consumption Federal Energy Management Program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Macintosh Symbols/NumericsAccessories Index Enww Enww Enww Page Hewlett-Packard Development Company, L.P