Poor print quality and unexpected printouts
This section provides solutions to print quality problems.
●Ink is not filling the text or graphics completely
●The print settings may need to be changed
●Output is faded or dull colored
●Colors are printed as black and white
●Printout shows bleeding colors
●Colors do not line up properly
●Lines or dots are missing from text or graphics
Poor quality printouts
Check the print cartridges
Replace any clogged print cartridges (see Using the print cartridges), and try to print again.
The printer may be in
The printer enters
Verify the ink levels of the print cartridges
One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see Printing a diagnostics page). (For Windows, if the Toolbox is installed, you can find
The print cartridges may need to be cleaned
Perform the
Check the paper quality
The paper might be too moist or too rough. Make sure the media used meets HP specifications (see Selecting print media), and try to print again.
94 Chapter 6 Troubleshooting | ENWW |