HP Pro B8300 manual Colors are printed as black and white, Wrong colors are printing

Check the paper type setting

When printing on transparencies or other special media, select the corresponding media type in the printer driver. See Printing on custom-sized paper.

Check the print cartridges

If lines in the text or image are broken or do not print properly, one or more of the ink cartridges may have run out of ink or are defective. Print a diagnostics page to review the performance of the print cartridges (see Printing a diagnostics page). If necessary, clean the print cartridges (see Cleaning the print cartridges), or replace the cartridges with new ones (see Inserting the print cartridges).

Colors are printed as black and white

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver.

The printer is printing in Ink-backup Printing Mode

If the printer is printing in Ink-backup Printing Mode using a photo, black, or gray photo cartridge, colors will print as black and white. Verify that the correct print cartridges are installed.

Wrong colors are printing

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver.

Check the print cartridges

Whenever print quality noticeably decreases, you may need to clean the print cartridge. See Using the print cartridges.

If a print cartridge is out of ink, the wrong color may print. See Inserting the print cartridges.

Printout shows bleeding colors

Check the print settings

Some media type settings (such as Transparency Films and Photo Papers) and print quality settings (such as Best) require more ink than others. Choose different print settings in the printer driver, making sure you select the correct media type. See Changing print settings.

Check the print cartridges

Make sure that the print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled print cartridges. For ordering information, see HP supplies and accessories.

ENWW Poor print quality and unexpected printouts 97