Check the margin settings

If you are using a computer running Windows, make sure the Minimize Margins option is not selected. See Changing print settings.

NOTE You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the feature from the What do you want to do? drop-down list.

Increase the margins in your document. For more information, see the documentation included with your software application.

Ink is not filling the text or graphics completely

The printer may be in Ink-backup Printing Mode

The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed. Replace the missing print cartridge with a new one (see Inserting the print cartridges).

Verify the ink levels of the print cartridges

One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see Printing a diagnostics page). If the Toolbox is installed, you can find ink-level information by clicking the Estimated Ink Level tab. If the print cartridge is low on ink, replace it (see Inserting the print cartridges).

The print cartridges may need to be cleaned

Perform the auto-clean procedure (see Cleaning the print cartridges).

Check the media type

Some types of media do not accept ink well. Ink will dry more slowly and smearing may occur. See Selecting print media.

The print settings may need to be changed

Increase the print settings to a higher quality mode (for example, Draft to Normal, or Normal to Best).

Output is faded or dull colored

Check the print mode

The FastNormal and Draft modes in the printer driver allow you to print at a faster rate. They are good for printing drafts. To get better results, select Normal or Best. See Changing print settings.

You may not be using the best print cartridge for the project

For best results, use the HP Photo or HP Gray Photo print cartridges to print color or black and white photos, and use the HP black print cartridge to print text documents.

96 Chapter 6 Troubleshooting

ENWW