HP Pro B8300 manual Troubleshooting

Information tab	76
HP Instant Support	76
Security and privacy	77
To gain access to HP Instant Support	77
myPrintMileage	77
How Do I	78
Printer Services tab	80
Using the HP Printer Utility (Macintosh)	81
Viewing the HP Printer Utility panels	81
6 Troubleshooting
Troubleshooting tips and resources	84
General troubleshooting tips	85
Printing a demo page	86
Printing a diagnostics page	87
Resolving printing problems	88
Printer shuts down unexpectedly	88
Check power and power connections	88
Check printer vents	88
All printer lights are blinking	88
A non-recoverable error has occurred	88
Printer is not responding (nothing prints)	88
Check printer setup	88
Check the print cartridge initialization	88
Check the printer software installation	88
Check cable connections	88
Check printer setup for network environment	89
Check any personal firewall software installed on the computer	89
Printer does not accept a print cartridge	89
Print cartridge does not fit the printer	89
Printer does not recognize the print cartridge	89
Clean the print cartridge contacts	89
The printer is rejecting the pen	90
Printer takes a long time to print	91
Check the system configuration	91
Verify the number of software programs running on the computer	91
Check the printer software settings	91
A large file is printing	91
The printer may be in Ink-backup Printing Mode	91
Blank page printed	92
Check for empty print cartridges	92
The protective tape on the print cartridge nozzle has not been removed	92
Check media settings	92
Something on the page is missing or incorrect	92
Check margin settings	92
The printer may be in Ink-backup Printing Mode	92
Verify the ink levels of the print cartridges	92
The print cartridges may need to be cleaned	92
Check color print settings	92
Check the print location and length of USB cable	93

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