HP Pro B8300 manual Information tab, HP Instant Support

Information tab

Use the Information tab to register the printer and display printer hardware information. This tab also provides access to online troubleshooting through HP Instant Support, as well as information about your printer usage, using the printer, troubleshooting, and contacting HP.

Click this button...	To...
myPrintMileage	Access the myPrintMileage Web site and your printer usage
	information. You must have Internet access to perform this
	operation.
Printer Hardware	Display the printer model and firmware version number.
HP Instant Support	Access the HP Instant Support Web site for support services
	and troubleshooting tips. You must have Internet access to
	perform this operation.
Register Your Printer	Register your printer online. You must have Internet access to
	perform this operation.
How Do I...	Display help for performing common printer tasks.
Troubleshooting	View help for solutions to common printer problems such as
	paper jams or software installation issues, and printing
	problems such as borderless or photo printing problems.
Contact HP	Obtain information on how to contact HP.

HP Instant Support

HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems.

HP Instant Support provides the following information about your device:

●Easy access to troubleshooting tips

Provides tips that are customized for your device.

●Resolution of specific device errors

Provides immediate access to information that can help you resolve error messages specific to your device.

To see a description of the problem, and recommendations for solving or preventing the problem, click the link within the message. To see a list of past device errors, click Alerts on the left side of the HP Instant Support page.

●Notification of device driver and firmware updates

Alerts you when a firmware or driver update is available. A message appears on the HP Instant Support homepage. Click the link within the message to go directly to the download section of the HP Web site.

●Obtaining support services

Provides a list of the support services that are available for your device.

●Managing ink and media usage (myPrintMileage)

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