Check the print cartridge contact pads ..............................................................
98
Resolving paper-feed problems .........................................................................................................
99
Another paper feed problem is occurring ...........................................................................
Media is not supported for the printer or tray ....................................................
Media is not picked up from input tray ..............................................................
Media is not coming out correctly ......................................................................
Pages are skewing ............................................................................................
Multiple pages are being picked up ...................................................................
Troubleshooting installation issues ..................................................................................................
100
Problems printing an alignment page ..............................................................................
Problems installing software ............................................................................................
Verify the computer requirements ...................................................................
Verify installation preliminaries ........................................................................
Reinstall the printer software ...........................................................................
Clearing jams ...................................................................................................................................
101
Tips for avoiding paper jams ............................................................................................
103
Resolving photo printing problems ...................................................................................................
104
Resolving borderless printing problems ...........................................................................................
105
Resolving banner printing problems .................................................................................................
106
Resolving automatic two-sided printing problems ............................................................................
107
Resolving network printing problems ...............................................................................................
108
7
Understanding the printer lights .......................................................................................................
110
Ordering printing supplies through the Toolbox ...............................................................................
116
Accessories ......................................................................................................................................
117
Automatic two-sided printing accessory ..........................................................................
USB cable ........................................................................................................................
Network interface .............................................................................................................
Supplies ............................................................................................................................................
118
Print cartridges .................................................................................................................
Photo papers ...................................................................................................................
Inkjet papers ....................................................................................................................
119
Transparency films ..........................................................................................................
Specialty papers ..............................................................................................................
Greeting cards .................................................................................................................
120
Brochure papers ..............................................................................................................
Obtaining electronic support .............................................................................................................
122
HP Instant Support ...........................................................................................................................
123
HP Telephone Support .....................................................................................................................
124
Before you call .................................................................................................................
Telephone support numbers ............................................................................................
Hewlett-Packard Limited Warranty Statement .................................................................................
126
10
ENWW
vii