Check the print cartridge contact pads ..............................................................

98

 

Resolving paper-feed problems .........................................................................................................

99

 

Another paper feed problem is occurring ...........................................................................

99

 

Media is not supported for the printer or tray ....................................................

99

 

Media is not picked up from input tray ..............................................................

99

 

Media is not coming out correctly ......................................................................

99

 

Pages are skewing ............................................................................................

99

 

Multiple pages are being picked up ...................................................................

99

 

Troubleshooting installation issues ..................................................................................................

100

 

Problems printing an alignment page ..............................................................................

100

 

Problems installing software ............................................................................................

100

 

Verify the computer requirements ...................................................................

100

 

Verify installation preliminaries ........................................................................

100

 

Reinstall the printer software ...........................................................................

100

 

Clearing jams ...................................................................................................................................

101

 

Tips for avoiding paper jams ............................................................................................

103

 

Resolving photo printing problems ...................................................................................................

104

 

Resolving borderless printing problems ...........................................................................................

105

 

Resolving banner printing problems .................................................................................................

106

 

Resolving automatic two-sided printing problems ............................................................................

107

 

Resolving network printing problems ...............................................................................................

108

7

Printer lights reference

 

 

Understanding the printer lights .......................................................................................................

110

8 HP supplies and accessories

 

 

Ordering printing supplies through the Toolbox ...............................................................................

116

 

Accessories ......................................................................................................................................

117

 

Automatic two-sided printing accessory ..........................................................................

117

 

USB cable ........................................................................................................................

117

 

Network interface .............................................................................................................

117

 

Supplies ............................................................................................................................................

118

 

Print cartridges .................................................................................................................

118

 

Photo papers ...................................................................................................................

118

 

Inkjet papers ....................................................................................................................

119

 

Transparency films ..........................................................................................................

119

 

Specialty papers ..............................................................................................................

119

 

Greeting cards .................................................................................................................

120

 

Brochure papers ..............................................................................................................

120

9 Customer support and warranty

 

 

Obtaining electronic support .............................................................................................................

122

 

HP Instant Support ...........................................................................................................................

123

 

HP Telephone Support .....................................................................................................................

124

 

Before you call .................................................................................................................

124

 

Telephone support numbers ............................................................................................

124

 

Hewlett-Packard Limited Warranty Statement .................................................................................

126

10

Printer specifications and Declaration of Conformity

 

ENWW

vii