Problem

Possible cause

Solution

The lithium

The battery is

A lithium ion battery degrades

ion battery

damaged or

over time and can fail. If the

will not

bad.

camera detects a problem with

charge

 

the battery, it will not start

(continued).

 

charging or will stop charging

 

 

prematurely. Purchase a new

 

 

battery. (See Appendix B:

 

 

Purchasing Camera Accessories

 

 

on page 161)

 

 

 

 

Battery is not

Ensure that the battery is inserted

 

inserted

correctly (see page 14).

 

correctly.

 

 

 

 

The camera

The camera is

Turn on the camera.

does not

turned off or

 

respond

has shut down.

 

when I press

 

 

The camera is

Most of the camera buttons do

a button.

connected to a

not respond when the camera is

 

 

computer.

connected to a computer. If they

 

 

respond, it is only to turn the

 

 

Image Display on if it is off, or, in

 

 

some cases, turn the Image

 

 

Display off if it is on.

 

 

 

 

The battery is

Replace or recharge the battery.

 

drained.

 

 

 

 

 

The camera

z If the AC adapter is connected to

 

has stopped

the camera, disconnect it. Then

 

operating.

reset the camera (see Resetting

 

 

the Camera on page 112).

 

 

z Format or re-format the internal

 

 

memory or the optional memory

 

 

card (see Format (Memory/

 

 

Card) on page 79).

 

 

 

122

HP Photosmart R507/R607 User’s Manual