•The version of the HP software (on the CD label)

•Messages displayed at the time the situation occurred

The applicable conditions for HP phone support are subject to change without notice.

Telephone support is free from the date of purchase for the period specified unless otherwise noted.

LocationsPhone

Support Period

Africa

30 days

 

 

Asia Pacific

1 year

 

 

Canada

1 year

 

 

Europe

1 year

 

 

Latin America

1 year

 

 

Middle East

30 days

 

 

United States

1 year

 

 

Phone Support in the United States

Support is available both during and after the warranty period.

Within the period of your warranty, telephone support is provided free of charge. Call (800) 474-6836.

US phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support may change without notice).

After the warranty period, call (800) 474-6836. Charges are $30.00 per issue, and are charged to your credit card. If you think your HP product needs service, call the HP Customer Support Center, which can help determine if service is required.

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HP Photosmart R507/R607 User’s Manual