Problem

Possible cause

Solution

 

My image is

There was not

z Wait for natural lighting

too dark.

enough light.

conditions to improve.

 

 

z Add indirect lighting.

 

 

z Use the flash (see page 41).

 

 

z Adjust the EV Compensation

 

 

(see page 51).

 

 

 

z Use Adaptive Lighting (see

 

 

page 62).

 

 

 

 

 

The flash was

Make sure your subject is within

 

on, but the

the flash working distance. If so,

 

subject was too

try using the Flash Off

setting

 

far away.

(see page 41), which will require

 

 

a longer exposure (use a tripod).

 

 

 

 

 

A light is

z Use the Flash On

setting (see

 

behind the

page 41), or use Adaptive

 

subject.

Lighting (see page 62) to

 

 

brighten the subject.

 

 

 

z Increase the EV Compensation

 

 

(see page 51).

 

 

 

z Use the Spot setting for AE

 

 

Metering (see page 60).

 

 

 

 

The scene had

Increase the EV Compensation (see

 

many light-

page 51).

 

 

colored objects,

 

 

 

such as a white

 

 

 

dog in snow.

 

 

 

 

 

The wrong

The date and/

Reset the date and time by using

date and/or

or time was set

the Date & Time option in the

time is

incorrectly or

Setup Menu (see page 105).

shown.

the time zone

 

 

 

has changed.

 

 

 

 

 

 

Chapter 7: Troubleshooting and Support

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