Error Messages on the Computer

 

Message

Possible cause

Solution

 

 

Cannot Connect

The computer

If internal memory or the

 

 

To Product

needs to access

optional memory card is

 

 

files in memory

full, transfer the images to

 

 

during HP Instant

a computer (see

 

 

Share setup. But

Transferring Images to a

 

 

either the

Computer on page 97)

 

 

internal memory

and then delete the

 

 

is full, or if an

images from the camera to

 

 

optional memory

free-up space (see Delete

 

 

card is installed,

on page 79). If the

 

 

the card is either

optional memory card is

 

 

full or locked.

locked, unlock it by

 

 

 

switching the locking tab

 

 

 

on the card to the

 

 

 

unlocked position.

 

 

 

 

 

 

 

The camera is

Turn on the camera.

 

 

turned off.

 

 

 

 

 

 

 

 

 

The camera is

Try connecting the

 

 

not working

camera directly to an

 

 

correctly.

HP Photosmart or

 

 

 

PictBridge-compatible

 

 

 

printer, and print an

 

 

 

image. This will verify that

 

 

 

the image, optional

 

 

 

memory card, USB

 

 

 

connection, and the USB

 

 

 

cable are functioning

 

 

 

correctly.

 

 

 

 

 

 

 

The cable is not

Make sure that the cable is

 

 

connected

firmly connected to the

 

 

correctly.

computer and camera.

 

 

 

 

 

140

HP Photosmart R507/R607 User’s Manual