Message

Possible cause

Solution

Incorrect or

The printer

Install a new printer

missing print

cartridge is the

cartridge, turn the printer

cartridge

incorrect model

off, then turn it back on.

 

or is missing.

 

 

 

 

Printer has a

There is a paper

Turn off the printer.

paper jam

jam or the

Completely clear the paper

or

printer carriage

jam, then turn the printer

The print carriage

has stalled.

back on.

has stalled

 

 

 

 

 

Printer is out of

The printer is out

Load paper into the printer,

paper

of paper.

and then press the OK or

 

 

Continue button on the

 

 

printer.

 

 

 

Selected print size

Print size is too

Press Menu/OK on the

is larger than

large for the

camera to return to the

selected paper

paper size.

Print Setup screen and

size.

 

select a print size that

 

 

matches the paper size. Or

 

 

select a larger paper size

 

 

and load larger paper into

 

 

the printer.

 

 

 

Selected paper

Selected paper

Press Menu/OK on the

size is too big for

size is larger

camera to return to the

printer.

than the

Print Setup screen and

 

maximum size

select a paper size that fits

 

supported in the

the printer.

 

printer.

 

 

 

 

138

HP Photosmart R507/R607 User’s Manual