Troubleshooting

Bluetooth

For more information on Bluetooth, refer to Chapter 9, “Using Bluetooth.”

Problem Solution

I cannot discover another device.

•Be sure Bluetooth is turned on.

•Move closer to the device.

•Be sure you have not limited your ability to see devices.

•Be sure the device you are attempting to connect to is on and allows access to being discovered by other devices.

I can see other devices, but I cannot connect or exchange data with them.

•Be sure Bluetooth is turned on.

•Move closer to the device.

•Be sure the other device has not restricted your access.

•Try initiating pairing from the other device. Some Bluetooth-enabled devices can only initiate pairing and cannot respond to pairing requests from other devices.

Other devices cannot find or connect to my device.

•Be sure Bluetooth is turned on.

•Move closer to the device.

•Be sure you have not restricted other devices from finding yours.

•Check your Bluetooth settings to ensure you have allowed your device to be discovered and others to connect.

Other devices do not receive my correct business card information.

•Be sure you have correctly set up your business card information in Bluetooth Settings.

•Check Bluetooth Settings to be sure you have not restricted this function.

User’s Guide

12–8