Troubleshooting

Wireless LAN

For more information on Wireless LAN, refer to Chapter 8, “Using Wi-Fi.”

Problem Solution

I cannot connect to an access point.

Be sure the WLAN is on.

Be sure the device identified the network you want to connect to.

Be sure you provided any necessary authentication keys if prompted by the system.

Be sure your HP iPAQ is within range of the access point.

I am connected to an access point, but I cannot browse the Internet.

If the wireless network you are connected to connects to Work, the network may require a proxy. To set up the proxy:

1.Ask your network administrator for the proxy settings.

2.Tap the Connections icon > Add Proxy Server.

3.Refer to Chapter 8, “Using Wi-Fi”for more information.

I do not see my wireless network on my HP iPAQ.

Your wireless network could be a non-broadcasting network.

1.Tap the Connections icon > Settings.

2.Tap the Advanced tab > Network Cards > Add New

Settings.

3.Follow the instructions on the screen.

My data transfer

• If Bluetooth is on, turn it off.

rate is too low.

• Turn off the Power Save modes for Wireless LAN. Refer to

 

Chapter 8, “Using Wi-Fi”for more information.

 

 

User’s Guide

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