Troubleshooting

Problem

Solution (Continued)

I cannot connect to an available network that shows in the list of networks without a name.

It is likely that the network is a “hidden” or non-SSID broadcast network. You must know the network name (SSID) to be able to connect.

1.Tap Start > Settings > Connections tab > Connections > Advanced tab > Network Card.

2.Select Add New Settings.

3.Enter the network name (SSID).

4.Select the appropriate values in the Connects to: box.

5.If WEP settings are required, tap the Authentication tab and enter them.

I cannot connect reliably to an available network or connections are frequently dropped.

•Be sure there is ample signal strength available in the area.

•If you are using one of the WLAN Power Save modes, try changing modes or turning off Power Save. Refer to Chapter 10, “Managing the Battery” for more information.

•If you are using Extended Power Save mode, turn off Bluetooth.

iPAQ Mobile Media

For more information on iPAQ Mobile Media, refer to Chapter 6, “Getting to Know iPAQ Mobile Media.”

User’s Guide

12–10