Troubleshooting

 

 

 

 

Problem

Solution (Continued)

 

 

I cannot play

• Digital music that is purchased and downloaded from an

digital music that I

online store is encoded with copy-protection. You cannot

have purchased

play digital music that has copy-protection in iPAQ Mobile

from an online

Media. To play copy-protected music, you must use

music store.

Window Media Player on your computer to transfer the

 

music to your HP iPAQ and then use Windows Media

 

Player on your HP iPAQ to play.

 

• Your music may also be in a different format that what is

 

supported with iPAQ Mobile Media. Only .wma and

 

.mp3 (except Media Stream mode) are supported with

 

iPAQ Mobile Media.

Iget an un- supported error message when I try to install Mobile Media for PC on one of my computers.

Mobile Media for PC is supported on PC running Windows XP (Home, Professional, Media Center, and Tablet Editions. It cannot be installed on computers running other operating systems.

User’s Guide

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