Troubleshooting

 

 

 

 

 

 

 

Problem

Solution (Continued)

 

 

 

 

I cannot select the

• In iPAQ Mobile Media, select a media mode that is

 

Media Control,

available, tap on the Customize (Wrench) menu and

 

Media Stream, or

select Refresh Servers and Player, and then return

 

Media Copy mode

to the main iPAQ Mobile Media screen.

 

from the main

 

 

Launch page. The

 

 

icons appear

 

 

grayed out.

 

 

(Continued)

 

 

One of my Media Servers or Media Players does not appear in the Media Server or Media Player list.

•Check to see that the computer you are trying to access is turned on and that both the NevoMedia Server and NevoMedia Player are running. To launch NevoMedia Server and NevoMedia Player, tap Start > All Programs > Hewlett-Packard> Mobile Media for PC.

•In iPAQ Mobile Media, select a media mode that is available, tap on the Customize (Wrench) menu and select Refresh Servers and Player, and then return to the main iPAQ Mobile Media screen.

I cannot find the digital media I am looking for in a particular Media Server.

•For Media Control, Media Stream, or Media Copy, verify that the media you are looking for has been cataloged by NevoMedia Server. Open NevoMedia Server on your computer and verify the file is stored in a folder that has been added to your library.

•In iPAQ Mobile Media, select a media mode that is available, tap on the Customize (Wrench) menu and select Refresh Folder. This will refresh the contents of you’re the folder you are accessing.

•f you are in Local mode, verify that your Storage Settings are set to look in the proper location on your HP iPAQ. From the Customize (Wrench) menu select Storage Settings and select the appropriate folder where your media is stored.

User’s Guide

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