HP Secure Encryption manual Support and other resources

Models: Secure Encryption

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Clearing the controller

50

Replacing an encrypted controller

50

Replacing a server while retaining the controller

50

Preconfiguring replacement components

50

Flashing firmware

51

Drives

51

Replacing a physical drive

51

Validating the number of encrypted drives for license compliance

51

Groups

52

Locating groups associated with a drive

52

Displaying log information

56

Running queries

57

Troubleshooting

61

Common issues

61

Lost or forgotten Crypto Officer password

61

Lost or forgotten controller password

61

Lost or forgotten Master Key

62

Forgotten which Master key goes with which drive

64

Logical drives remain offline

65

Master key not exporting

65

Testing the connection between HP iLO and the HP ESKM

66

Potential errors encountered

67

Clearing the encryption configuration

69

Support and other resources

70

Before you contact HP

70

HP contact information

70

Appendix

71

Encryption algorithms

71

Glossary

72

Documentation feedback

75

Index

76

Contents 4

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HP Secure Encryption manual Support and other resources