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HP Secure Encryption manual Clearing the encryption configuration

Models: Secure Encryption

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Error	Description	Action

NVRAM failure	Non-volatile storage corrupted.	Use HP Smart Storage Administrator to
	Critical Security Parameters	reestablish CSPs.
	erased per policy. Encrypted
	drives are offline.
Encryption engine self-test	Encryption engine hardware	Replace the controller to bring encrypted drives
failure	failure. Encrypted logical	online.
	drives are offline until the
	problem is corrected.
Unable to create a plaintext	While logged into the system,	Verify that Encryption Manager has been set to
volume	you are unable to create a	allow the creation of future plaintext volumes.
	plaintext volume.

Clearing the encryption configuration

IMPORTANT: Clearing all encryption settings clears all secrets, keys, and passwords from the controller. HP Secure Encryption will be returned to a factory-new state.

To clear all encryption settings:

1.Clear the controller ("Clearing the controller" on page 50).

IMPORTANT: Clearing the controller is not necessary if there are no encrypted drives present or if HP Smart Storage Administrator is operating in an offline mode.

2.Log in to Encryption Manager ("Logging into Encryption Manager" on page 33).

3.Under Utilities, click Clear Encryption Configuration.

4.A prompt appears, indicating all encryption settings will be cleared from the controller. To continue, click Clear.

Troubleshooting 69

Image 69

HP Secure Encryption manual Clearing the encryption configuration

Contents

HP Secure Encryption Installation and User Guide Page Contents Support and other resources About HP Secure Encryption OverviewBenefits Encryption featuresFeature Description Eskm Solution components HP Smart Storage AdministratorHP ProLiant servers HP SmartCache HP Smart Array ControllerHP iLO Minimum requirementsHP Eskm and key management HP Enterprise Secure Key Manager 3.1 and laterLicensing Recommended security settings at remote sites Encryption setup guidelinesEncrypted backups PlanningSecurity domains Deployment scenariosRemote and local key management requirements Configuration Local key management modeConfiguring the controller local mode Configuration Configuring Remote Key Management Mode Remote Key Management ModeConfiguring the HP Eskm Logging in to the HP EskmAdding a user Configuration Adding a group Assigning a user to a group Configuration Configuration Creating a Master Key Running a key query Placing a key in a groupConfiguration Assigning a key to a group Configuring HP iLO Connecting HP iLO to HP Eskm Configuration Configuring the controller remote mode Configuration Operations Accessing Encryption ManagerOpening Encryption Manager Logging into Encryption ManagerSet or change the Crypto Officer password Managing passwordsSet or change user account password Set or change the password recovery questionSet or change the controller password Suspending the controller password Resuming the controller password Working with keys Changing the Master Encryption KeyRekeying the Drive Encryption Keys Rescanning keys Creating a plaintext volumeOperations Operations Converting plaintext volumes into encrypted volumes Changing key management modes Enabling/disabling plaintext volumes Enabling/disabling the firmware lock Enabling/disabling local key cache Importing drives with different Master Keys Importing drive sets in Local Key Management ModeOperations Controllers MaintenanceFlashing firmware DrivesReplacing a physical drive Encryption ManagerGroups Locating groups associated with a driveQuery by drive serial number Maintenance Query by previous server name Maintenance Displaying log information Running queries Maintenance Maintenance Maintenance Common issues TroubleshootingLost or forgotten Crypto Officer password Lost or forgotten controller passwordRemote mode Local modeLocating the key using the HP Eskm Lost or forgotten Master KeyLocating the key using iLO Forgotten which Master key goes with which drive Master key not exporting Logical drives remain offlineTesting the connection between HP iLO and the HP Eskm Potential errors encountered Error Description Action Clearing the encryption configuration Support and other resources Before you contact HPHP contact information Encryption algorithms AppendixGlossary Local Master Encryption Key ILOMaster Encryption Key PlaintextRemote Key Manager Volume encryption keyDocumentation feedback Eskm IndexIndex