Number and

Cause

Solution

Description

 

 

 

 

 

115 Network service is

Network service

If the problem continues,

not available –

not available –

contact your Service Provider.

Unknown cause.

cause unknown.

 

Reacquiring

 

 

connection…

 

 

 

 

 

116 Network

Network

If the problem continues,

connection failure -

connection

contact your Service Provider.

Insufficient resources.

failure due to

Network may be down.

Reacquiring

insufficient

 

connection…

resources.

 

 

 

 

117 Network

Network

If the problem continues,

connection failure –

connection

contact your Service Provider.

PDP rejected for

failure – unknown

Network may be down.

unspecified reason.

cause.

 

Reacquiring

 

 

connection…

 

 

 

 

 

118 Network

Network

If the problem continues,

connection failure -

connection

contact your Service Provider.

Service option

failure because

Network may be down.

temporarily out of

service option is

 

order. Reacquiring

temporarily out of

 

connection…

order.

 

 

 

 

119 Network

Network

If the problem continues,

connection failure -

connection

contact your Service Provider.

PDP deactivated by

failure.

Network may be down.

network. Reacquiring

 

 

connection…

 

 

 

 

 

120 No network

The Modem was

You will generally not see this

connection - User

powered down

code. In order for you to

initiated PDP

while connected

deactivate the PDP, you must

deactivation.

to the network.

power down the terminal. If the

 

 

problem continues, contact

 

 

your Service Provider.

 

 

 

ThurayaIP Satellite Modem User Guide

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Hughes ThurayaIP warranty Number Cause Solution Description