Hughes ThurayaIP warranty Number Cause Solution Description

Number and	Cause	Solution
Description
8 This terminal is not	Network	The Modem authorisation has
allowed to connect to	connection	been removed by your Service
the network. Please	failure because	Provider (Modem IMEI is not
contact your Service	the Modem is not	authorised). Contact your
Provider.	allowed to	Service Provider to regain
	connect to the	authorised service.
	Network.
9 This user has no	Network	Contact your Service Provider to
subscription, service is	connection	receive authorised service. Your
not allowed. Please	failure because	Service Provider should check
contact your Service	you are not	the subscription entries in the
Provider.	identified as a	Home Location Registry.
	subscriber to the
	service.
10 This Mobile Terminal	Network	Power down ThurayaIP and try
was detached by the	connection	again. If the problem continues,
network. Cause	broken with an	contact your Service Provider.
unknown. Power down	unknown cause.
and try again.
11 Network connection	Network	Contact your Service Provider.
failure – Invalid	connection
parameters used for	failure due to use
network attach	of invalid
procedure. Please	parameters.
contact your Service
Provider.
12 Network connection	Network	Power down ThurayaIP and try
failure - LLC or SNDCP	connection	again. If the problem continues,
failure. Power down	failure caused by	contact your Service Provider.
and try again.	LLC or SNDCP
	failure.
13 Network connection	Network	Power down ThurayaIP and try
failure – Unknown PDP	connection	again. If the problem continues,
type. Please contact	failure.	contact your Service Provider.
your Service Provider.
ThurayaIP Satellite Modem User Guide		35