
| Draft Document for Review November 15, 2007 3:27 pm | 4372ch01.fm | |
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Figure 1-6  A real-world  retail IT environment
| Chapter 1. Introduction | 15 | 

| Draft Document for Review November 15, 2007 3:27 pm | 4372ch01.fm | |
| 
 | 
 | 
 | 
| 
 | 
 | 
 | 
| Chapter 1. Introduction | 15 |