Draft Document for Review November 15, 2007 3:27 pm

Tivoli Provisioning Manager for OS Deployment in a Retail Environment

®

Redpaper

Retail environments, like many other industries, are continously seeking ways to reduce costs and improve their competitive advantages.

One area where cost reduction is at play is with the IT deployed in the warehouses. Because this environment is so distributed, significant cost savings can be achieved if the hardware and software can be maintained without having to be physically present in the warehouse.

This IBM® Redpaper presents the IBM Tivoli Provisioning Manager for OS Deployment software product as a solution to help customers reduce costs for deploying operating systems to point-of-sale devices in a highly distributed environment.

Additionally, the Redpaper introduces a solution specifically developed for IBM Technical Support, to reduce the recovery time whenever a software or hardware failure requires a system to be re-deployed.

The audience of the Redpaper are IT managers in the retail sector and technical support people in areas with point-of-sale or kiosk systems. Technical support people in other highly distributed environments may also benefit from the information herein.

INTERNATIONAL

TECHNICAL

SUPPORT

ORGANIZATION

BUILDING TECHNICAL INFORMATION BASED ON PRACTICAL EXPERIENCE

IBM Redbooks are developed by the IBM International Technical Support Organization. Experts from IBM, Customers and Partners from around the world create timely technical information based on realistic scenarios. Specific recommendations are provided to help you implement IT solutions more effectively in your environment.

For more information: ibm.com/redbooks

REDP-4372-00

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IBM REDP-4372-00 manual Redpaper