C H A P T E R 9 Intel® NetStructure™ 7110/7115 e-Commerce Accelerator User Guide

Item

Symptom

 

Probable Cause

 

Remedy

 

 

 

 

 

2

Non-SSL data does

Improper cabling.

Refer to Item 1 in this table.

 

 

 

 

 

not pass through

 

 

If both Network and Server LEDs

 

7110/7115.

 

 

 

are illuminated, configure the 7110/

 

 

 

 

 

7115 to Fail-through mode (see

 

 

 

 

 

Appendix B) and place the unit in

 

 

 

 

 

Bypass mode. This effectively

 

 

 

 

 

bypasses the 7110/7115, so if the

 

 

 

 

 

problem persists its origin is

 

 

 

 

 

elsewhere in the network.

 

 

 

 

 

3

Web pages are not

The client timeout

 

Increase the interval with the

value is too small.

 

 

completely

 

following command:

 

 

 

 

 

displayed, or an

“Client timeout” is

 

 

 

error message such

the interval that the

 

Intel 7115> set client_tmo

 

as, “Document

connection

 

<n>

 

Contains No Data”

between the client

 

where <n> is the interval in seconds.

 

appears.

and server can

 

 

 

The default is five seconds. The

 

 

remain idle (i.e., no

 

 

 

 

recommended value is 1.5 times the

 

 

data crosses the

 

 

 

 

longest server response time.

 

 

connection in

 

 

 

 

 

 

 

either direction)

 

 

 

 

following a client

 

 

 

 

request.

 

 

 

 

 

 

 

 

4

SSL traffic does not

Improper

See Mapping in Chapter 3.

 

mappings.

 

 

 

pass through 7110/

 

See Item 1 in this table.

 

 

 

 

7115

Improper

 

 

 

 

 

cabling.

 

 

 

 

 

 

 

 

5

Error message:

 

The digital

 

Use the default key and certificate, or

 

The page cannot be

 

certificate and/or

 

create new key and unsigned

 

displayed.

 

private key is

 

certificate. Try the page again.

 

 

 

corrupt.

 

 

 

 

 

 

 

If the error no longer appears, recreate

 

 

 

 

 

your private key and certificate

 

 

 

 

 

signing request (CSR) and resubmit to

 

 

 

 

 

the certificate authority to get a new

 

 

 

 

 

certificate.

 

 

 

 

 

 

9-2

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Intel A31032-001 manual Intel 7115 set clienttmo