Troubleshooting

If you ever have difficulty running your computer, follow these steps:

1.Consult the following sections for advice on how to handle system problems.

2.If you have an internet connection, visit the AST Web site: http://www.ast.com

Updates on your system and other AST products are periodically added to the Web site.

3.If steps 1 and 2 do not help you to resolve the problem, contact your AST reseller for assistance, or call the AST Product Support Hot-Line (United States only) toll-free at: 1-800-727-1278.

If you use this product outside the United States, please see the customer service supplement that accompanied your computer for special instructions regarding international product support services.

Operating Problems

This section tells you what to do if you have problems running your computer. If any problem persists after you take corrective action, contact your reseller for assistance.

The computer does nothing when you turn it on.

Has the battery run down? Connect the AC adapter or auto/ airline adapter to get power and recharge the battery. Try turning on the computer again.

The computer is not behaving as expected.

Operating your computer at high speed with the cache enabled may cause system instability and incompatibility with some operating systems. If your computer is not behaving as expected and no error messages appear, disable

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Kensington M Series manual Troubleshooting, Operating Problems