Main
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Contents
Additional printer setup....... ..................... .................. ....................15
Loading paper and specialty media.............................................34
Paper and specialty med ia guide............... .................... ...............43
Clearing jams.....................................................................................59
Understanding printer menus.......................................................66
Understanding printer messages.................................................96
Maintaining the printer.... ................... .................. .................. ......107
Administrative support..... .................... ...................... ..................131
Troubleshooting............. ..................... ...................... .....................13 4
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Safety information
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Learning about the printer
Printer configurations
Basic model
Fully configured model
Selecting a location for the printer
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Understanding the printer control panel
Additional printer setup
Installing internal options
15
Available options
Memory cards
Accessing the system board to inst all internal options
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Installing a memory card
1
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Installing a flash memory card
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Installing hardware options
Installing a 650-sheet duo drawer
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Verifying printer setup
Printing menu settings pages
1 2
Printing a network setup page
Setting up the printer software
Installing printer software
Updating available options in the print er driver
Setting up wireless printing
Information you will need to se t up the printer on a wireless network
Installing the printer on a wireless network (Windows)
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Installing the printer on a wireles s network (Macintosh)
Prepare to configure the pri nter
29
Enter the printer inf ormation
Configure the printer for wireless access
Configure your computer to us e the printer wirelessly
30
Installing the printer on a wired net work
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Loading paper and specialty media
Linking and unlinking trays
Linking trays
Unlinking trays
Assigning a Custom Type <x> name
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Specify a unit of measurement
Specify the paper height and widt h
Loading the standard 250-sheet tray
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Loading the optional 650-sheet duo drawer
Using the multipurpose feeder
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Using the manual feeder
For Windows users:
For Macintosh users:
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Paper and specialty media guide
Paper guidelines
43
Paper characteristics
Weight
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
Supported paper sizes, types, and weights
Paper sizes supported by the pr inter
Paper types supported by the pr inter
Paper types and weights suppo rted by the printer
Paper capacities
Input capacities
48
Output capacity
Using recycled paper and other office papers
Printing
Printing a document
For Windows users
For Macintosh users
Printing specialty documents
Tips on using letterhead
Printing
Tips on using transparencies
Tips on using envelopes
Tips on using paper labels
Tips on using card stock
Printing from a flash drive
Printing information pages
Printing a font sample list
Printing a directory list
Printing the print quality test pages
Canceling a print job from the p rinter control panel
Canceling a print job from the c omputer
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Clearing jams
Avoiding jams
Paper tray recommendations
Paper recommendations
Envelope recommendations
Understanding jam numbers and locations
200 paper jam
201 paper jam
202 paper jam
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230 paper jam
235 paper jam
242 paper jam
250 paper jam
Understanding printer menus
Menus list
Supplies menu
Paper menu
Default Source menu
Paper Size/Type menu
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Paper Texture menu
Paper Weight menu
Paper Loading menu
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Custom Types menu
Universal Setup menu
Reports
Menu Settings Page menu
Device Statistics menu
Network Setup Page menu
Profile List menu
Print Fonts menu
Print Directory menu
Print Defects menu
Network/Ports
Active NIC menu
Network menu
Wireless menu
USB menu
Settings
General Settings menu
Setup menu
Finishing menu
Quality menu
Utilities menu
PDF menu
PostScript menu
PCL Emul menu
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Image menu
PictBridge menu
Flash drive menu
Note: The USB Direct Interface is not available on selected printer models.
Understanding printer messages
List of status and error messages
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Load single sheet feeder with <custom string>
Load single sheet feeder with <size>
Load single sheet feeder with <type> <size>
Output Bin Full
Power Saver
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50 PPDS Font Error
51 Defective flash detected
52 Not enough free space in flash memory for resourc es
53 Unformatted flash detected
54 Standard <x> software error
56 Standard USB port disabled
58 Too many flash options installe d
58 Too many trays attached
59 Incompatible tray <x>
82 Replace waste toner box
88.yy Replace <color> Cartridge
200.yy Paper jam <area name>
201.yy Paper jam <area name>
202.yy Paper jam <area name>
230.yy Paper jam <area name>
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Maintaining the printer
Storing supplies
Conserving supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Ordering supplies
Ordering toner cartridges
Ordering imaging kits
Ordering a waste toner bott le
Replacing supplies
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Replacing a black imaging kit
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Replacing a black and color imaging kit
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Replacing a toner cartridge
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Replacing a developer unit
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Cleaning the exterior of the printer
Moving the printer
Before moving the printer
Moving the printer to another loc ation
Shipping the printer
Administrative support
Restoring the factory default settings
Adjusting Power Saver
Using the Embedded Web Server
Setting up e-mail alerts
Configuring supply notifications
Copying printer settings to other printers
Troubleshooting
Solving basic printer problems
Solving printing problems
C HECK TO SEE IF THE PAPER TRAY IS
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Tray linking does not work
L OAD THE SAME SIZE AND TYPE
U SE THE SAME P APER S IZE AND P APER T YPE
Solving option problems
Option does not operate correctly or quits after it is installed
RESET THE PRINTER
C HECK TO SEE IF THE OPTION IS CONNECTED TO THE
1 2 3
Solving paper feed problems
Paper frequently jams
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Paper jam message remains afte r jam is cleared
Page that jammed does not repri nt after you clear the jam
Solving print quality problems
Isolating print quality problems
4
5
6
Blank pages
Characters have jagged or uneven edges
C HECK THE PRINT QUALITY
MAKE SURE DOWNLOADED FONTS ARE SUPPORTED
Clipped images
C HECK THE
C HECK THE PAPER SIZE
1 2
Dark lines
Incorrect margins
C HECK THE P APER S IZE
1 2
C HECK THE P AGE SIZE
Light colored line, white line, or incorrectly colored line
Paper curl
These are possible solutions. Try one or more of the following:
Make sure the Paper Type settin g matches the paper loaded in th e tray.
HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY?
Print is too dark
C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST
Print is too light
C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST
MAKE SURE COLOR SAVER IS SET TO OFF
THE TONER MAY BE LOW
A TONER CARTRIDGE MAY BE DEFECTIVE
Repeating defects
REPEATING MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE
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1 2
C HECK THE P APER T EXTURE
Toner specks
IS THERE TONER IN THE PAPER PATH?
Transparency print quality is poor CHECK THE TRANSPARENCIES
1 2
Solving color quality problems
Color misregistration
REMOVE AND REINSTALL THE TONER CARTRIDGES
2
3 4
FAQ about color printing
1 2
Manual Color menu
1 2 3 4 5 6 7
Contacting Customer Support
Notices
Edition notice
UNITED STATES GOVERNMENT RIGHTS
Federal Communications Commission (FCC) compliance information statement
Exposure to radio frequency radiation
Industry Canada notices
Industry Canada compliance statement
Avis de conformit aux normes de lindustrie du Canada
Industry Canada radio interference statement
European Community (EC) directives conformity statement for radio products
Notices
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ENERGY STAR
Laser notice
Laser advisory label
Power consumption
Product power consumption
DEVICE PATENT LICENSE
Index
Numerics
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B
C
F
G
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J
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P
Q
R
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U
W
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