Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations.
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Jam number Jam location
200Standard
201Under the fuser
202In the fuser
230 | In the duplex |
235In the duplex
Note: This jam number indicates that the paper being used for a duplex print job is not supported.
242 |
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250 |
| In the multipurpose feeder |
Instructions
1Open the front door. Inspect the area behind the front door, and then remove any jams.
2Open the fuser cover. Inspect the area under the cover, and then remove any jams.
3Close the front door.
4Pull Tray 1 out. Inspect the tray area, and then remove any jams.
5Verify that the paper is loaded correctly.
6Reinsert Tray 1.
Pull Tray 1 out. Inspect the tray area, and then remove any jams.
1Inspect the multipurpose feeder, and then remove any jams
2Reinsert Tray 1.
Clearing jams
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