Contacting Customer Support, 153 | Konftel G510-7276-00 manual

8Enter an Increment value from 1–255.

Note: The closer the value is to 1, the narrower the color sample range will appear.

9Click Print to print the detailed Color Samples set.

Contacting Customer Support

When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.

For customer support, contact the place where you purchased your printer.

Troubleshooting

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Konftel G510-7276-00 manual Contacting Customer Support, 153

Contents

InfoPrint Color 1824 MT4985 Page InfoPrint Color 1824 MT4985 Contents Clearing jams Understanding printer messages 134 107131 137 154 161 Page Safety info rm ation Page Basic model Printer configurationsLearnin g about the printer Selecting a location for the printer Fully configured model 304.8 mm 12.0 in mm 20.0 Description Understanding the printer control panel Memory cards Installing internal optionsAdd itional p rinter se t up Available options Accessing the system board to install internal options Flash memory card connector Memory card connector Installing a memory card Notch Latch Installing a flash memory card Plastic pins Metal pins Installing a 650-sheet duo drawer Installing hardware options Attaching cables Printing menu settings pages Verifying printer setup For Windows users Setting up the printer softwarePrinting a network setup Installing printer software Windows Updating available options in the printer driver Installing the printer on a wireless network Windows Setting up wireless printing Click Suggested Click Wireless Network Attach Enter the printer information Installing the printer on a wireless network MacintoshPrepare to configure the printer Configure your computer to use the printer wirelessly Configure the printer for wireless access Choose the Default Browser tab Click More Printers Installing the printer on a wired network Windows Vista Double-clickPrint Center or Printer Setup Utility Unlinking trays Load in g pape r a nd s p ecialty mediaLinking and unlinking trays Linking trays Specify a unit of measurement Setting the Paper Size and Paper TypeConfiguring Universal paper settings Specify the paper height and width Loading the standard 250-sheet trayPage Loading the optional 650-sheet duo drawer Using the multipurpose feeder Tab Stack height limiter For Macintosh users Using the manual feederFor Windows users Page Paper guidelines Paper characteristicsPap er and specialty m e dia g uide Selecting preprinted forms and letterhead Paper sizes supported by the printer Supported paper sizes, types, and weightsStoring paper Paper types supported by the printer Standard 250-sheet Optional 550-sheet Tray Tray Paper types and weights supported by the printer Output capacity Paper capacitiesInput capacities Using recycled paper and other office papers Printing a document Prin ting Printing specialty documents Tips on using letterhead Tips on using envelopes Tips on using transparenciesPage Tips on using card stock Printing from a flash drive Printing a directory list Canceling a print job from the printer control panelPrinting information pages Printing a font sample list Click Control Panel Click Hardware and Sound Click Printers Canceling a print job from the computerPage Paper recommendations Clearing jamsAvoiding jams Paper tray recommendations Jam number Jam location Understanding jam numbers and locations Paper jam Remove the jammed paper Close the front door Press Page Paper jam Paper jam Menus list Und ersta ndin g prin t e r men us Paper menu Default Source menuSupplies menu Tray x Type Paper Size/Type menu MP Feeder Size Manual Paper Size Paper Texture menu Menu items Paper Weight menu Paper Loading menu Menu item Description Custom Types menu Universal Setup menu Device Statistics menu Menu Settings Page menuReports Print Directory menu Network Setup Page menuProfile List menu Print Fonts menu Active NIC menu Network/PortsPrint Demo menu Asset Report menu Wireless menu USB menu ENA Address ENA Netmask ENA Gateway General Settings menu Settings Run Initial Setup Setup menu Finishing menu Separator Sheets Quality menu RGB Contrast RGB Saturation Color Balance Manual Color Utilities menu PCL Emul menu PostScript menu Symbol Set Tray Renumber PictBridge menu Image menu Flash drive menu Und ersta nding prin t e r message s List of status and error messages Invalid Engine Code Hex TraceImaging Kit Insert Tray Load single sheet feeder with type size Power SaverLoad single sheet feeder with custom string Load single sheet feeder with size Remote Management Active Programming FlashReady Reload printed pages in Tray Waiting, too many events Unplug and change modeUnsupported USB hub, please remove Waiting Insufficient memory to collate job Insufficient memory to support Resource Save featureYy Replace Unsupported color Cartridge Short paper Defective flash detected Ppds Font ErrorStandard x software error Standard network software error Incompatible tray Standard USB port disabledToo many flash options installed Too many trays attached 104 Yy Replace color CartridgeYy Paper jam area name 24x.yy Paper jam area name 943.01 940.01941.01 942.01 106 943.02 Checking the status of supplies Main taining th e prin t erStoring supplies Conserving supplies Replacing supplies Ordering supplies 109 110 111 112 Replacing a black imaging kit 113 114 115 116 117 Replacing a black and color imaging kit 118 119 120 121 122 Replacing a toner cartridge 123 124 Replacing a developer unit 125 126 127 128 129 Cleaning the exterior of the printer Shipping the printer Moving the printerBefore moving the printer Moving the printer to another location 131 Restoring the factory default settingsAdjusting Power Saver Adm inistra tiv e support 132 Using the Embedded Web ServerSetting up e-mail alerts Configuring supply notifications 133 Copying printer settings to other printers Troublesho oting Solving basic printer problemsSolving printing problems Error message about reading USB drive appears 135 Job takes longer than expected to printJob prints from the wrong tray or on the wrong paper Incorrect characters print 136 Tray linking does not workLarge jobs do not collate Unexpected page breaks occur 137 Solving option problemsDrawers Flash memory card Paper frequently jams Solving paper feed problemsMultipurpose feeder Memory card That jammed does not reprint after you clear the jam Solving print quality problemsIsolating print quality problems Paper jam message remains after jam is cleared 140 Blank pagesCharacters have jagged or uneven edges 141 Clipped imagesDark lines Gray background 142 Incorrect marginsLight colored line, white line, or incorrectly colored line 143 Paper curlPrint irregularities 144 Print is too dark 145 Print is too light 146 Repeating defects Toner rubs off Skewed printSolid color pages Toner fog or background shading appears on 148 Toner specksTransparency print quality is poor 149 Solving color quality problemsUneven print density Color misregistration 150 FAQ about color printing 151 Printed page appears tinted. Can I adjust the color? 152 What are detailed Color Samples and how do I access them? 153 Contacting Customer Support 154 Edition notice 155 Exposure to radio frequency radiationIndustry Canada notices 156 Česky 157 Product disposal India emissions noticeStatic sensitivity notice Noise emission levels 159 Power consumptionLaser notice Laser advisory label 160 Power Saver 161 IndexNumerics 162 163 Output bin 164 165 Support FAQ about color printing 150 solving basic printerPage Page G510-7276-00