Skewed print
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid color pages
The printer may need to be serviced. For more information, contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE IMAGING KIT MAY BE WORN OR DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
IS THERE TONER IN THE PAPER PATH?
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
Troubleshooting
