Manuals / Konica Minolta / Computer Equipment / Printer

Konica Minolta 5550/5570 manual Troubleshooting 123

Models: 5550/5570

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Troubleshooting

Symptom	Action

Some client functions are	Install the printer driver directly on the client
not available with the Point	computer.
and Print feature when the
server is running Windows
XP/Server 2003/2000 and
the client computer is run-
ning Windows NT 4.0.

Troubleshooting

123

Image 141

Konica Minolta 5550/5570 manual Troubleshooting 123

Contents

A011-9563-00A 1800826-001A Magicolor 5550/5570Copyright Notice About the GPL General Public LicenseTrademarks Software License Agreement Adobe Systems Incorporated Color Profile License Agreement About Adobe Color ProfilePage Page OpenSSL License OpenSSL StatementOriginal SSLeay License Part 1 CMU/UCD copyright notice BSD like NetSNMP LicensePart 4 Sun Microsystems, Inc. copyright notice BSD Part 5 Sparta, Inc copyright notice BSD Page Contents Checking Print Jobs Troubleshooting 109 Printing a DocumentNetwork Connection Network PrintingAdding a Crown Port After Installing Crown Print Monitor+ Troubleshooting 123Setting Up the Printer Web 134 125Configuring the Printer Contents Operation on Mac OS System Requirements for the Printer Driver System Requirements for the Printer DriverInstalling the magicolor 55705550 Printer Driver Installing the Printer DriverInstalling the Printer Driver Click ContinueInstalling the Printer Driver Installing the Printer Driver Installation starts Click Install in the Easy InstallInstalling the Printer Driver When Using a USB Connection Printer Setup Utility SettingsPrinter Setup Utility Settings Detected printer appears in the Printer BrowserSelect magicolor 55705550 in the Printer Name list Bonjour Setting When Using a Network ConnectionPrinter Setup Utility Settings New printer appears in the Printer List screen AppleTalk Setting Select MC55705550-xxxxxx in the Printer Name list Click Add in the Printer List Click IP Printer IP Printing SettingSelect desired print protocol from the Protocol pop-up menu Enter the IP address for the printer in the Address text box New printer appears in the Printer List screen Selecting Print Options Selecting Print OptionsSelecting Print Options Specifying Page Setup Settings Specifying Page Setup SettingsSection Description Attributes Options Custom Page Sizes dialog box appears Custom Paper Size OptionsSpecifying Print Settings Print Dialog Box Specifying Print SettingsCommon buttons Copies & Pages Off LayoutLong-edge binding Short-edge bindingScheduler Paper Handling Cover ColorSyncError Handling Paper Feed Color Options Advanced Color Options/Image Advanced Color Options/Text Advanced Color Options/Graphics Specifying Print Settings Advanced Color Options/Simulation Printer Features Supply Levels Summary Troubleshooting TroubleshootingSymptom Solution Printer Info dialog box, select NameTroubleshooting Operation on Mac OS Or later is recommended Double-click the mc55705550PS OS9 Installer icon Installer installs the printer driver Installation starts Selecting the Printer in the Chooser Selecting the Printer in the ChooserSelect Konica Minolta mc55705550PS en, then click Select In the Classic environment, no icon appears on the desktop Selecting the Printer in the Desktop Printer Utility Selecting the Printer in the Desktop Printer UtilitySelect Printer USB from Create Desktop list Select magicolor 55705550 from the Select a USB Printer list Selecting the Printer in the Desktop Printer Utility Specifying Page Setup Settings Specifying a Custom Paper Size Edit Paper Sizes dialog box appearsFollowing dialog box appears After you have finished entering the settings, click OK Specifying Print Settings Print Dialog Box Options Common buttons General Background Printing Color Matching Cover Font Settings Job Logging Layout Save as File Watermark Job Retention „ Security ID Select a Security ID to a Job Image Options Text Options Graphics Options Simulation Options Printer Features Checking Print Jobs Checking Print JobsSymptom Action Operation on Linux System Requirements for the Printer Driver Installing PPD File From the Command Line Installing PPD File From the Command LineAdding the Printer Adding the Printer After copying the PPD file, be sure to restart Cups Click Add Printer Example Tuted by IP Address, and Port is optionalClick Continue Select Konica Minolta Select Konica Minolta mc55705550 PPD en, then click Continue Specifying Printer Driver Settings Displaying the SettingsSpecifying Printer Driver Settings Parameters Settings Printer Driver SettingsExtra 15% , -10% , -5% , 0% , 5% , 10% , or 15%General Image Options Graphics OptionsSelect 256 MB , 512 MB , 768 MB , or Options InstalledSelect None , CF 1GB Under , CF 1GB Over , HDD , HDD + CF 1GB Under orText Options SimulationSwop , Euroscale , Commercial Press , DIC Tographic , Relative Color , or AbsoluteSified , confidential , secret , standard BannersTopsecret , or unclassified Fied , confidential , secret , standardPrinting a Document Example Using LPR CommandExample Using OpenOffice Printing a DocumentClick New Printer Driver Installation dialog box appears Kprinter Print dialog box appears Click Manage Jobs Cups Administration Web page appearsPrinter stops because Page Printer Utilities 100 Installing Printer Utilities on Windows Installing Printer Utilities on WindowsInstalling Printer Utilities on Windows 101 Click 102Understanding Ethernet Configuration Menus Location within the Configuration Menu Ethernet Menu104 Print Menu Interface Menu JOB Timeout Ethernet TCP/IP Accessing the Ethernet MenuEthernet Menu 105 PROOF/PRINT Menu106 Using the Network Menu OptionsEthernet Menu 107 Default GatewayNetWare 108AppleTalk Speed/DuplexNetwork Printing Network Connection Theory110 Network Connection Making the Connection Using DhcpNetwork Connection 111 Ethernet Interface112 Network Connection Print Menu Configuration PGReady RPOOF/PRINT Menu Press this until the message window displays KeySetting the Address Manually Network Connection 113Ready PROOF/PRINT Menu Enable IP Address 114 Network ConnectionSubnet Mask Default Gateway Network Connection 115Press this key Until the message window displays 116 Network Connection Network Printing Network Printing 117Bonjour Ddns Dynamic DNS 118 Network PrintingIPP Network Printing 119120 Network Printing PortUnicast, Multicast, and Broadcast Adding an IPP Port using Add Printer Wizard Network Printing 121Windows Server 2003/XP Windows Server 2003/XP-Go to step 122 Network PrintingTroubleshooting 123 Page Using Crown Print Monitor+ Adding a Crown Port After Installing Crown Print Monitor+ Adding a Crown Port After Installing Crown Print Monitor+For Windows XP, 2000 and NT Click Add PortFor Windows Me and 98 SE For Windows NT 4.0, click OKAdd Port dialog box appears Properties dialog box for the printer, click OK Parameter Default Setting Description Configure Crown Port+With the timer is exceeded, Time specified with the timer isCancel the operation. Whether or Windows 2000/NT4 serverUsing PageScope Web Connection Display Language About PageScope Web ConnectionRequirements 132About PageScope Web Connection 133 Setting Up Your Browser Software Setting Up the Printer Web134 Setting Up the Printer Web You need to do this procedure only onceInternet Explorer version 6.0 for Windows Setting Up the Printer Web 135136 Setting Up the Printer Web Select the Manual Proxy Configuration radio buttonNetscape Navigator version Navigation Understanding the PageScope Web Connection WindowUnderstanding the PageScope Web Connection Window 137 Link to Links to main Printer name Current status TopicsUnderstanding the PageScope Web Connection Window Current StatusPublic User Mode LoginRegistered User Mode Logging on to PageScope Web ConnectionUser Authentication Mode Account Track Mode140 Administrator Mode Select AdministratorLogging on to PageScope Web Connection 141 Viewing Printer Status System142 Viewing Printer Status Viewing Printer Status 143 Device InformationPaper and out of toner 144 Viewing Printer Status Viewing Printer Status 145 146 Viewing Printer Status Viewing Printer Status 147 TCP/IP 148 Viewing Printer StatusFTP Viewing Printer Status 149150 Viewing Printer Status Counter Viewing Printer Status 151Online Assistance 152 Viewing Printer StatusUser Authentication User Password changeViewing Printer Status 153 154 Viewing Printer Status Registration Information Only the account name is displayed if Job Viewing Printer Status 155Active Job List shown above Done Job List 156 Viewing Printer StatusDone Job List Detail Viewing Printer Status 157Duplex unit is installed Default SettingsPrint 158 Viewing Printer StatusStaple finisher is not installed More is installedViewing Printer Status 159 Custom SizeSize is set to Custom Size 160 Viewing Printer StatusViewing Printer Status 161 162 Viewing Printer Status Finisher SettingsViewing Printer Status 163 164 Viewing Printer Status Viewing Printer Status 165 PCL 166 Viewing Printer StatusViewing Printer Status 167 168 Viewing Printer Status Viewing Printer Status 169 Font/FormPCL Font PS Font 170 Viewing Printer StatusForm Overlay Viewing Printer Status 171Color Profile 172 Viewing Printer StatusDrive or a CompactFlash card is installed Viewing Printer Status 173Report Types Direct Print 174 Viewing Printer StatusConfiguring the Printer 175 Configuring the Printer176 Configuring the Printer Configuring the Printer 177 178 Configuring the Printer Configuring the Printer 179 180 Configuring the Printer Configuring the Printer 181 182 Configuring the Printer Configuring the Printer 183 184 Configuring the Printer Configuring the Printer 185 186 Configuring the Printer Configuring the Printer 187 Import/ExportJob Log 188 Configuring the Printer Authentication Configuring the Printer 189190 Configuring the Printer Configuring the Printer 191 SpecifiedName System Authentication User Registration 192 Configuring the PrinterConfiguring the Printer 193 Be specified 194 Configuring the PrinterConfiguring the Printer 195 System Authentication Account Track RegisTration SYS Default Menu Clock Date 196 Configuring the PrinterSYS Default Menu Clock Time Date/TimeConfiguring the Printer 197 SYS Default Menu ClockTime Zone Admin Password 198 Configuring the Printer Passwords can be set to any string Numbers and letters uppercaseConfiguring the Printer 199 Machine Settings 200 Configuring the PrinterConfiguring the Printer 201 202 Configuring the Printer Energy Saver TimeGrayscale Configuring the Printer 203 Staple finisher is installedROM Version Maintenance 204 Configuring the PrinterSYS Default Menu Restore Defaults Restore Printer SYS Default Menu Restore Defaults Restore NetworkConfiguring the Printer 205 Alert Mail 206 Configuring the PrinterConfiguring the Printer 207 Active Job List show above 208 Configuring the PrinterConfiguring the Printer 209 210 Configuring the Printer Configuring the Printer 211 Interface Menu JOB TimeoutLocal Interface SYS Default Menu Emulation 212 Configuring the PrinterDefault Tray DEF. EmulationConfiguring the Printer 213 Default Paper Paper Type 214 Configuring the PrinterPaper Menu Collate Unit of MeasurePaper Menu Paper Configuring the Printer 215Size Source TRAY1Type 216 Configuring the PrinterConfiguring the Printer 217 Tray Mapping Mode 218 Configuring the PrinterSource Tray Mapping Logical TRAY0-9Paper Menu Finishing Configuring the Printer 219Paper Menu JOB Separation 220 Configuring the PrinterPCL Font Source Font NumberConfiguring the Printer 221 222 Configuring the Printer Postscript Wait TimeoutPostscript PS Protocol Postscript PS Error Configuring the Printer 223Quality Menu Color Mode224 Configuring the Printer Quality Menu Edge Configuring the Printer 225Enhancement -IMAGE TEXT/GRAPHICS Printing226 Configuring the Printer Configuring the Printer 227 Quality Menu PS 228 Configuring the PrinterConfiguring the Printer 229 230 Configuring the Printer Camera Direct Settings Configuring the Printer 231Clear button Values232 Configuring the Printer Glossy Mode Configuring the Printer 233Contrast Economy PrintRGB Intent 234 Configuring the PrinterRGB Gray HalftoneDownload Font/Form Configuring the Printer 235236 Configuring the Printer Configuring the Printer 237 238 Configuring the Printer IP Enable Configuring the Printer 239Network Interface Menu Ethernet TCP240 Configuring the Printer Configuring the Printer 241 IP Default GatewayHexadecimals SLP 242 Configuring the PrinterSion Address Access to the printer can be specified Configuring the Printer 243IP address, the setting is not applied 244 Configuring the PrinterBox for either the starting IP address or Ending IP addressAddress in hexadecimal Configuring the Printer 245Enable 246 Configuring the PrinterEthernet Netware NetWareMAC address in hexadecimals Configuring the Printer 247248 Configuring the Printer Configuring the Printer 249 IPP 250 Configuring the PrinterConfiguring the Printer 251 If the SSL/TLS settings areEnabled 252 Configuring the Printer Server Configuring the Printer 253254 Configuring the Printer Configuring the Printer 255 Apple Talk EnableAddress in hexadecimals Send Email 256 Configuring the PrinterConfiguring the Printer 257 Setting button Displays the SSL/TSL SettingSSL/TLS Information 258 Configuring the Printer SSL/TLS Setting When a certificate is not installedNetwork SSL/TLS SSL/TLS Information SSL/TLS Setting When a certificate is installed Configuring the Printer 259260 Configuring the Printer Self-signed Certificate Setting This text is read-only TLS Setting Configuring the Printer 261Certificate Click to return to the Network SSL/TLS SSLRequest a certificate 262 Configuring the PrinterConfiguring the Printer 263 Certificate Request 264 Configuring the PrinterInstall a Certificate Configuring the Printer 265Tion Strength Setting Click to display the Network SSL/TLS Encryp266 Configuring the Printer Encryption Strength SettingIf the Network SSL/TLS Install a Certificate Configuring the Printer 267 Remove a CertificateTLS Information Mode Using SSL/TLS 268 Configuring the PrinterConfiguring the Printer 269 270 Configuring the Printer Configuring the Printer 271 Page Bonjour, PageScope Web Connection Index 273274 Index Configuration, PageScope Web ConnectionLinux Index 275Local interface, PageScope Web Connection Mac OS 9 ChooserPrinter name Printer Setup Utility 276 IndexPrinter status Protocols, network Index 277 TCP/IP, PageScope Web Connection TroubleshootingSystem requirements System, PageScope Web Connection 142