Konica Minolta 5550/5570 Troubleshooting, Symptom Solution, Printer Info dialog box, select Name

Troubleshooting

Symptom	Solution
The setting in the saved	Depending on the functions selected for the
presets are not applied.	printer, some preset settings are not saved.
Media type error appears.	If a media type, such as “Transparency,” is
	specified for Tray 1, Tray 2, Tray 3 or Tray 4,
	a media type error appears and the printer
	stops. Be sure to specify a media type sup-
	ported by Tray 1, Tray 2, Tray 3 and Tray 4.
The printer stops respond-	Depending on the operating system, some
ing.	paper size and paper type combinations are
	not permitted. If the job was sent with an
	incorrect combination of settings, the printer
	stops responding. Be sure to print with the
	correct combination of paper size and paper
	type settings.
Checking the version num-	„ For Mac OS X 10.4:
ber of the printer driver and	Select the printer from Printer Setup Util-
PPD file.	ity, and then click Show Info in the Print-
	ers menu. In the pop-up menu of the
	Printer Info dialog box, select Name &
	Location.
The dialog box displays	Close the Print dialog box, and then open it
incorrectly after you select	again.
another manufacture’s
printer and then select the
magicolor 5570(5550)
again.
The custom paper size is	Depending on the operating system, the cus-
different from the size that	tom paper size settings may change slightly
was set.	(for example, 5.80" may change to 5.79").
When printing 2 pages on a	Depending on the operating system, the
single sheet of paper, the	pages are not centered on the paper when
pages are not centered on	printing two pages on a single sheet of paper
the paper.	with the following paper sizes.
	Legal, Letter Plus, Foolscap, Government
	Legal, Statement, Folio

Troubleshooting 43