Konica Minolta 5550/5570 manual Troubleshooting, Symptom Action

Troubleshooting

Symptom	Action
When printing on both	Both sides of paper with a custom size can-
sides of paper with a cus-	not be printed on. In addition, there are limita-
tom size, an error occurs.	tions on the media types that can be
	selected. Refer to the User’s Guide
	(CD-ROM) provided with the printer.
When printing from a Web	Depending on the Web browser being used,
browser, each frame is	each frame will be printed on a separate
printed on a separate page.	page. Try printing from a different Web
	browser. You can confirm it using the “pre-
	view” function of the print dialog.
Double-sided printing can-	If the printer is connected by USB, select the
not be selected.	installed options with the Chooser. For details
	on selecting options with the Chooser, refer to
Tray 3 or Tray 4 cannot be
selected.	“Selecting the Printer in the Chooser” on
	page 49. In addition, there are limitations on
	the media types that can be selected. Refer
	to the User’s Guide (CD-ROM) provided with
	the printer.
The error was cancelled,	Occasionally, the error message appears a
but the error message	few times, even though the error was can-
appeared again.	celled.

78 Troubleshooting