Troubleshooting | Konica Minolta C10P manual

Troubleshooting

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Konica Minolta C10P manual Troubleshooting

Contents

A00V-9574-00A Bizhub C10P User’s Guide Copyright Notice Trademarks Software License Agreement Adobe Systems Incorporated Color Profile License Agreement About Adobe Color ProfilePage Page For EU member states only Page Contents Configuration Menu Overview Using the PostScript and PCL Printer Driver Duplexing Output Tray Media Storage Replacing Consumables Media Specifications Media TypesMaintaining the Printer Cleaning the Printer Loading Media Safety Specifications 150 Technical Specifications Printer Error Messages Operator Call Service Messages 134Installing a Dimm Installing a Hard Disk Introduction Space Requirements Getting Acquainted with Your PrinterGetting Acquainted with Your Printer Front View Printer Parts Front View with Options Rear ViewRear View with Options About the Software Operating System Use/Benefit PostScript DriversPCL Drivers Software Utilities CD-ROM Utilities PPD FilesUtility Use/Benefit PageScope Net Care System Requirements System Requirements Selecting Driver Options/Defaults for Windows Selecting Driver Options/Defaults for WindowsWindows XP/Server 2003/2000/NT Uninstalling the Printer Driver for Windows Uninstalling the Printer Driver for WindowsClick Printing Preferences Windows 2000/NT Displaying Printer Driver Settings for WindowsDisplaying Printer Driver Settings for Windows Windows XP/Server Using the PostScript and PCL Printer Driver Using the PostScript and PCL Printer DriverCommon Buttons Printer View DefaultEasy Set Paper View Basic Tab Advanced Tab PostScript Printer Driver OnlyLayout Tab Overlay Tab Cover Page TabWatermark Tab Version Tab Quality Tab Using the PostScript and PCL Printer Driver Using the Status Monitor Windows Only Operating Environment Using the Status MonitorWorking with the Status Monitor Introduction Recognizing Status Monitor Alerts Recovering from a Status Monitor AlertRecognizing Status Monitor Alerts Closing the Status MonitorPage Printer Control Panel Configuration Menu Toner Y M C K Cancel Control Panel Indicators and KeysReady Error About the Control Panel No. Key Function CANCEL/ALL Jobs Toner Supply Indicators Configuration Menu Overview Configuration Menu OverviewMain Menu PROOF/PRINT Menu Entering the Password Statistics ConfiguraMenu MAP Tion Paper Menu Tray Media Input TrayAUTO/CASSETTE Mode Length SizeType Letterhead Custom Width ON/OFF MAP ModeTray Chaining Quality Menu Magenta BlackToner Cyan NO/YES Aidc RequestAidc Interface Menu Router ETHER- Tcpip NET EnableBootp Dhcp IPX/SPX Frame SubnetMask Http NET USB EnableTimeout LEL Timeout System Default Menu HIGH/STANDARD Emula DefaultPost Error Print Font Pitch SymbolPCL Line Termi CR=CR LF=LF Nation CR=CRLF LF=LF CR=CRLF LF=CRLF Energy SysstartDate Time Word Secu Config EnableRity Pass Save Factory RestoreSave Configuration Menu Overview Using Media What types and sizes of media can I load? Media Specifications Plain Paper Media TypesMedia Types Media Types Thick Stock Do not use thick stock that is EnvelopesDo not use envelopes that have Do not use label sheets that Labels Postcards LetterheadCapacity Tray Use postcards that are TransparenciesDo not use postcards that are Use transparencies that are Glossy StockDo not use transparencies that Margins What Is the Guaranteed Imageable Printable Area?Imageable Area-Envelopes Loading Plain Paper Loading MediaTray 1 Multipurpose Tray Loading Media Loading Media Other Media Before loading enve- lopes, press them down Loading Envelopes Slide the media guides against the edges of the envelopes Pull the lever, and then open the top cover Carefully close the top cover Up to 50 sheets can be loaded into the tray at one time Tray Lift up Tray 2 to remove it Remove the lid from Tray Reattach the lid to Tray Reinsert Tray 2 into the printer Duplexing Duplexing Output Tray Media Storage Media Storage Media Storage Replacing Consumables About Toner Cartridges Replacing Consumables Replacing Consumables Menu Quality Replace Toner Black Replacing a Toner CartridgeReplace Empty Menu Print Menu Door AND/REPLACE X Toner Please Wait Replacing Consumables Do not touch or scratch the toner roller Close the front cover Carefully close the top cover Replacing the Drum Cartridge Do not touch the PC drum on the drum car- tridge Carefully close the top cover Replacing the Backup Battery Remove the rear panel Install a new backup battery Replacing Consumables Replacing Consumables Maintaining the Printer Maintaining the Printer Maintaining the Printer Maintaining the Printer Control Panel Cleaning the PrinterCleaning the Printer Exterior Interior Cleaning the Media Feed Roller and Laser Lens Bottom View Clean the laser lens by wiping it with a soft, dry cloth Cleaning the Duplex Option Feed Rollers Cleaning the Media Feed Rollers for Tray 100 Storing the Printer Storing the Printer Storing the Printer 101 102 Storing the Printer Troubleshooting Introduction Configuration104 Introduction Avoid Preventing Media MisfeedsPreventing Media Misfeeds 105 Make sure that Clearing Media Misfeeds Understanding the Media Path106 Paper JAM Tray Fuser Exit Transfer Duplex Media Misfeed Messages and Clearing ProceduresClearing Media Misfeeds 107 Clearing a Media Misfeed in the Printer Clearing Media Misfeeds 108 Clearing Media Misfeeds 109 110 Clearing Media Misfeeds 111 Clearing a Media Misfeed From Tray 112 Clearing Media Misfeeds 113 Clearing a Media Misfeed from the Duplex Option 114 Clearing Media Misfeeds 115 Symptom Cause Solution Solving Problems with Media Misfeeds116 Solving Problems with Media Misfeeds 117 118 Solving Other Problems 119 Solving Other Problems 120 DEFAULT/ENERGY Saver MGT Solving Other Problems 121 122 Solving Problems with Printing Quality 123 Solving Problems with Printing Quality 124 Solving Problems with Printing Quality Solving Problems with Printing Quality 125 126 Solving Problems with Printing Quality Solving Problems with Printing Quality 127 YES 128 Solving Problems with Printing Quality Status, Error, and Service Messages 129 Status, Error, and Service MessagesStandard Status Messages 130 Status, Error, and Service Messages Error Messages Warning Status, Error, and Service Messages 131 132 Status, Error, and Service Messages Error Messages Operator Call Status, Error, and Service Messages 133 134 Status, Error, and Service Messages Service Messages Installing Accessories 136 Introduction Antistatic ProtectionDual In-Line 128 MB, 256 MB, 512 MB Dimm Memory Module Dual In-Line Memory Module Dimm 137 Installing a DimmDual In-Line Memory Module Dimm Required Memory during Printing Dual In-Line Memory Module Dimm 138 Dual In-Line Memory Module Dimm 139 Hard Disk Installing a Hard Disk140 Hard Disk Hard Disk 141 142 Hard Disk Duplex Option Installing the Duplex OptionDuplex Option 143 Duplex Option 144 Duplex Option 145 Make sure that both knobs are securely locked 146 Tray Installing TrayTray 147 148 Tray Appendix Printer Safety SpecificationsTechnical Specifications 150 Safety Specifications Technical Specifications 151 152 Technical Specifications 153 Consumable Life Expectancy Chart Our Concern for Environmental Protection What is an Energy Star product?154 Our Concern for Environmental Protection Index 155 Accessories 156 Index Message window 24 Messages 129 Misfeed problemsService messages Status monitor Thick stock Transparency Tray 2 Troubleshooting