Solving Problems with Printing Quality

Symptom

Cause

Solution

 

 

 

Nothing is

One or more of the

Remove the toner cartridges and

printed, or

toner cartridges may

check if any is damaged.

there are

be defective.

 

blank spots

 

 

The drum cartridge

Remove the drum cartridge and check

on the

may be defective.

for damage. If it is damaged, replace it.

printed page.

The media is moist

Adjust the humidity for media storage.

 

 

from humidity.

Remove the moist media and replace it

 

 

with new, dry media.

 

 

 

 

The media set in the

Load the correct media in the printer.

 

printer driver mis-

 

 

matches the media

 

 

loaded in the printer.

 

 

 

 

 

The power source

Use a power source with the proper

 

does not match the

specifications.

 

printer specifications.

 

 

 

 

 

Several sheets are

Remove the media from the tray and

 

being fed at the same

check for static electricity. Fan plain

 

time.

paper or other media (but not transpar-

 

 

encies), and replace it in the tray.

 

 

 

 

Media is not set prop-

Remove the media, tap it to straighten

 

erly in the tray(s).

it out, return it into the tray, and realign

 

 

the media guides.

 

 

 

Entire sheet

One or more of the

Remove the toner cartridges and

is printed in

toner cartridges may

check each for damage. If one or more

black or

be defective.

is damaged, replace it.

color.

 

 

The drum cartridge

Remove the drum cartridge and check

 

 

may be defective.

for damage. If it is damaged, replace it.

 

 

 

Solving Problems with Printing Quality

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Konica Minolta C10P manual Solving Problems with Printing Quality 123