Konica Minolta C10P manual Solving Other Problems 121

Symptom	Cause	Solution
Not all pages	The Cancel key was	Make sure no one pressed the Cancel
print.	pressed.	key while your job was printing.
	The tray is empty.	Check that the tray is loaded with
		media, in place, and secure.
	A document is printed	Print the overlay file using a bizhub
	with an overlay file	C10P driver.
	which has been cre-
	ated by a non-bizhub
	C10P driver.
Printer	The power cord is not	Turn off the printer, confirm that the
resets or	correctly plugged into	power cord is correctly plugged into the
turns off fre-	the outlet.	outlet, and then turn on the printer.
quently.
	A system error	Contact Technical Support with the
	occurred.	error information.
You are	Media or settings are	For autoduplexing, make sure that you
experienc-	not correct.	have a duplex option installed.
ing duplex
		Make sure that you are using correct
problems.
		media.
		„ See “Media Specifications” on page
		50.
		„ Do not duplex custom-sized media,
		envelopes, labels, postcards, thick
		stock, or transparencies.
		„ Make sure that you have not mixed
		media types in Tray 1.
		Make sure the duplex option is installed
		and declared in the Windows printer
		driver (Properties/Configure tab).
		In the printer driver (Layout/Dou-
		ble-sided), choose “Double-sided”.
		For N-up on duplexed pages, choose
		Collate only in the driver’s Basic Tab.
		Do not set collation in the application.
With N-up on	Both the driver and	For N-up on multiple copies, choose
multiple cop-	the application have	Collate only in the driver’s Basic Tab.
ies, the out-	been set for collation.	Do not set collation in the application.
put is
incorrect.

Solving Other Problems 121