Konica Minolta C10P manual Solving Problems with Printing Quality 127

Symptom	Cause	Solution
Image	The laser lens is dirty.	Clean the laser lens.
defects.
	A toner cartridge may	Remove the toner cartridges and
	be leaking.	check for damage. If it is damaged,
		replace it.
	A toner cartridge may	Remove the toner cartridge with the
	be defective.	color causing the abnormal image.
		Replace it with a new toner cartridge.
	The drum cartridge	Remove the drum cartridge and check
	may be defective.	for damage. If it is damaged, replace it.
Lateral lines	The printer is not	Place the printer on a flat, hard, level
or bands	level.	surface.
appear on
	The media path is	Print several sheets and the excess
image.
	dirty with toner.	toner should disappear.
	One or more of the	Remove the toner cartridges and
	toner cartridges may	check each for damage. If one or more
	be defective.	is damaged, replace it.
	The drum cartridge is	Remove the drum cartridge and check
	defective.	for damage. If it is damaged, replace it.
Colors look	One or more of the	Remove the toner cartridges and verify
drastically	toner cartridges may	that the toner is distributed evenly on
wrong.	be defective.	each cartridge roller, and reinstall the
		toner cartridges.
	One or more of the	Check the control panel for an X LOW
	toner cartridges may	or X EMPTY message. If necessary,
	be low or empty.	replace the specified toner cartridge.
Colors are	The drum cartridge is	Remove the drum cartridge and rein-
not register-	not correctly seated.	stall it.
ing properly;
	One or more of the	Remove the toner cartridges and
colors are	toner cartridges may	check each for damage. If one or more
mixed or
	be defective.	is damaged, replace it.
have page-
	The media is moist	Remove the moist media and replace it
to-page vari-
ation.	from humidity.	with new, dry media.

Solving Problems with Printing Quality 127