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Konica Minolta C10P manual 118

Models: C10P

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Symptom	Cause	Solution

Media is	Transparencies have	Remove the transparencies and load
misfeeding.	collected static elec-	them in Tray 1 one sheet at a time. Do
	tricity in the tray.	not fan transparencies before loading
		them.

	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media.
	ness, type, etc.) is	See “Media Specifications” on page
	being used.	See “Media Specifications” on page
	being used.	50.
		50.

	The media feed roller	Clean the media feed roller.
	is dirty.	For more details, refer to “Interior” on
		For more details, refer to “Interior” on
		page 95.

118	Solving Problems with Media Misfeeds

Image 130

Konica Minolta C10P manual 118

Contents

Bizhub C10P User’s Guide A00V-9574-00A Trademarks Copyright Notice Software License Agreement About Adobe Color Profile Adobe Systems Incorporated Color Profile License AgreementPage Page For EU member states only Page Contents Using the PostScript and PCL Printer Driver Configuration Menu Overview Loading Media Media Specifications Media TypesMaintaining the Printer Cleaning the Printer Duplexing Output Tray Media Storage Replacing Consumables Installing a Hard Disk Error Messages Operator Call Service Messages 134Installing a Dimm Safety Specifications 150 Technical Specifications Printer Introduction Space Requirements Getting Acquainted with Your PrinterGetting Acquainted with Your Printer Printer Parts Front View Front View with Options Rear ViewRear View with Options About the Software Software Utilities CD-ROM PostScript DriversPCL Drivers Operating System Use/Benefit Utilities PPD FilesUtility Use/Benefit PageScope Net Care System Requirements System Requirements Selecting Driver Options/Defaults for Windows Selecting Driver Options/Defaults for WindowsWindows XP/Server 2003/2000/NT Uninstalling the Printer Driver for Windows Uninstalling the Printer Driver for WindowsClick Printing Preferences Windows XP/Server Displaying Printer Driver Settings for WindowsDisplaying Printer Driver Settings for Windows Windows 2000/NT Using the PostScript and PCL Printer Driver Using the PostScript and PCL Printer DriverCommon Buttons Paper View DefaultEasy Set Printer View Basic Tab Advanced Tab PostScript Printer Driver OnlyLayout Tab Overlay Tab Cover Page TabWatermark Tab Quality Tab Version Tab Using the PostScript and PCL Printer Driver Using the Status Monitor Windows Only Introduction Using the Status MonitorWorking with the Status Monitor Operating Environment Closing the Status Monitor Recovering from a Status Monitor AlertRecognizing Status Monitor Alerts Recognizing Status Monitor AlertsPage Printer Control Panel Configuration Menu About the Control Panel Cancel Control Panel Indicators and KeysReady Error Toner Y M C K CANCEL/ALL Jobs No. Key Function Toner Supply Indicators Configuration Menu Overview Configuration Menu OverviewMain Menu PROOF/PRINT Menu Entering the Password Tion ConfiguraMenu MAP Statistics Paper Menu Mode Input TrayAUTO/CASSETTE Tray Media Custom Width SizeType Letterhead Length Chaining MAP ModeTray ON/OFF Quality Menu Cyan BlackToner Magenta NO/YES Aidc RequestAidc Interface Menu Dhcp ETHER- Tcpip NET EnableBootp Router Http SubnetMask IPX/SPX Frame LEL Timeout USB EnableTimeout NET System Default Menu Print Emula DefaultPost Error HIGH/STANDARD Termi CR=CR LF=LF Nation CR=CRLF LF=LF CR=CRLF LF=CRLF SymbolPCL Line Font Pitch Time SysstartDate Energy Pass Secu Config EnableRity Word Save Factory RestoreSave Configuration Menu Overview Using Media Media Specifications What types and sizes of media can I load? Plain Paper Media TypesMedia Types Thick Stock Media Types Do not use thick stock that is EnvelopesDo not use envelopes that have Labels Do not use label sheets that Postcards LetterheadCapacity Tray Use postcards that are TransparenciesDo not use postcards that are Use transparencies that are Glossy StockDo not use transparencies that Margins What Is the Guaranteed Imageable Printable Area?Imageable Area-Envelopes Loading Media Loading MediaTray 1 Multipurpose Tray Loading Plain Paper Loading Media Other Media Loading Envelopes Before loading enve- lopes, press them down Slide the media guides against the edges of the envelopes Pull the lever, and then open the top cover Carefully close the top cover Up to 50 sheets can be loaded into the tray at one time Tray Lift up Tray 2 to remove it Remove the lid from Tray Reattach the lid to Tray Reinsert Tray 2 into the printer Duplexing Duplexing Output Tray Media Storage Media Storage Media Storage Replacing Consumables Replacing Consumables About Toner Cartridges Replacing Consumables Empty Menu Print Menu Replacing a Toner CartridgeReplace Menu Quality Replace Toner Black Please Wait Door AND/REPLACE X Toner Replacing Consumables Do not touch or scratch the toner roller Close the front cover Carefully close the top cover Replacing the Drum Cartridge Do not touch the PC drum on the drum car- tridge Carefully close the top cover Replacing the Backup Battery Remove the rear panel Install a new backup battery Replacing Consumables Replacing Consumables Maintaining the Printer Maintaining the Printer Maintaining the Printer Maintaining the Printer Exterior Cleaning the PrinterCleaning the Printer Control Panel Cleaning the Media Feed Roller and Laser Lens Interior Bottom View Clean the laser lens by wiping it with a soft, dry cloth Cleaning the Duplex Option Feed Rollers Cleaning the Media Feed Rollers for Tray Storing the Printer 100 Storing the Printer Storing the Printer 101 102 Storing the Printer Troubleshooting Introduction Configuration104 Introduction Make sure that Preventing Media MisfeedsPreventing Media Misfeeds 105 Avoid Clearing Media Misfeeds Understanding the Media Path106 Clearing a Media Misfeed in the Printer Media Misfeed Messages and Clearing ProceduresClearing Media Misfeeds 107 Paper JAM Tray Fuser Exit Transfer Duplex 108 Clearing Media Misfeeds Clearing Media Misfeeds 109 110 Clearing Media Misfeeds 111 112 Clearing a Media Misfeed From Tray Clearing Media Misfeeds 113 114 Clearing a Media Misfeed from the Duplex Option Clearing Media Misfeeds 115 Symptom Cause Solution Solving Problems with Media Misfeeds116 Solving Problems with Media Misfeeds 117 118 Solving Other Problems Solving Other Problems 119 DEFAULT/ENERGY Saver MGT 120 Solving Other Problems 121 122 Solving Problems with Printing Quality Solving Problems with Printing Quality 123 124 Solving Problems with Printing Quality Solving Problems with Printing Quality 125 126 Solving Problems with Printing Quality Solving Problems with Printing Quality 127 128 Solving Problems with Printing Quality YES Status, Error, and Service Messages 129 Status, Error, and Service MessagesStandard Status Messages Error Messages Warning 130 Status, Error, and Service Messages Status, Error, and Service Messages 131 Error Messages Operator Call 132 Status, Error, and Service Messages Status, Error, and Service Messages 133 Service Messages 134 Status, Error, and Service Messages Installing Accessories 136 Introduction Antistatic ProtectionDual In-Line 128 MB, 256 MB, 512 MB Dimm Memory Module Required Memory during Printing Installing a DimmDual In-Line Memory Module Dimm Dual In-Line Memory Module Dimm 137 138 Dual In-Line Memory Module Dimm Dual In-Line Memory Module Dimm 139 Hard Disk Installing a Hard Disk140 Hard Disk Hard Disk 141 142 Hard Disk Duplex Option Installing the Duplex OptionDuplex Option 143 144 Duplex Option Duplex Option 145 146 Make sure that both knobs are securely locked Tray Installing TrayTray 147 148 Tray Appendix 150 Safety Specifications Safety SpecificationsTechnical Specifications Printer Technical Specifications 151 152 Consumable Life Expectancy Chart Technical Specifications 153 Our Concern for Environmental Protection What is an Energy Star product?154 Our Concern for Environmental Protection Accessories Index 155 Thick stock Transparency Tray 2 Troubleshooting Message window 24 Messages 129 Misfeed problemsService messages Status monitor 156 Index