Konica Minolta C10P manual 122

Symptom	Cause	Solution
You hear	The printer is not	Place the printer on a flat, hard, level
unusual	level.	surface.
noises.
	The tray is not	Remove the tray that you are printing
	installed correctly.	from and reinsert it completely into the
		printer.
	There is a foreign	Turn off the printer and remove the
	object stuck inside	object. If you cannot remove it, contact
	the printer.	Technical Support.
The	The PageScope Web	The PageScope Web Connection
web-based	Connection Adminis-	Administrator password has a 6-char-
utility cannot	trator’s password is	acter minimum and a 16-character
be accessed.	incorrect.	maximum. For details of the Page-
		Scope Web Connection administrator
		password, refer to the bizhub C10P
		Reference Guide on the Documenta-
		tion CD-ROM.
Media is	The media is moist	Remove the moist media and replace it
wrinkled.	from humidity or hav-	with new, dry media.
	ing water spilled on it.
	The media feed roller	Check them for damage. If necessary,
	or fuser unit is defec-	contact Technical Support with the
	tive.	error information.
	Unsupported media	Use KONICA MINOLTA-approved
	(wrong size, thick-	media. See “Media Specifications” on
	ness, type, etc.) is	page 50.
	being used.
	Envelopes are being	Before printing envelopes, place the
	printed with the fuser	fuser separator levers in the envelope
	separator levers in	position.
	the plain paper posi-
	tion.
The date and	The backup battery	Replace the backup battery. For
time is not	has reached the end	details, see “Replacing the Backup Bat-
correctly	of its service life.	tery” on page 86.
maintained
on the
printer.

122 Solving Other Problems