The fuser separator Return the fuse separator levers to the levers are adjusted plain paper setting.
for envelope printing.
Media type is set incorrectly.
When printing envelopes, labels, post- cards, thick stock, or transparencies, specify the appropriate media type in the printer driver.
There is The media is moist Remove the moist media and replace it
insufficient from humidity. with new, dry media.
fusing or the Unsupported media Use KONICA MINOLTA-approved
image (wrong size, thick- media. See “Media Specifications” on comes off ness, type, etc.) is page 50.
when being used. rubbed.
Irregular The media is moist Adjust the humidity in the media stor-
print or mot- from humidity. age area.
tled imageRemove the moist media and replace it
appears.with new, dry media.
Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Media Specifications” on ness, type, etc.) is page 50.
being used.
One or more of the Remove the toner cartridges and check toner cartridges may each for damage. If one or more is dam-
be defective. aged, replace it.
The drum cartridge is Remove the drum cartridge and check
defective.for damage. If it is damaged, replace it.
The fuser separator Return the fuse separator levers to the levers are adjusted plain paper setting.
for envelope printing.
| Symptom | Cause | Solution | |||||
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| The print or | One or more of the | Remove the toner cartridges and | |||||
| color density | toner cartridges may | check for damage. If it is damaged, | |||||
| is uneven. | be defective or low. | replace it. | |||||
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| defective. | for damage. If it is damaged, replace it. |
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| The printer is not | Place the printer on a flat, hard, level |
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Solving Problems with Printing Quality | 125 |
