D: Technical Support

If you are unable to resolve an issue using the information in this documentation:

Technical Support US

Check our online knowledge base or send a question to Technical Support at

http://www.lantronix.com/support.

Technical Support Europe, Middle East, Africa

Phone: +33 1 39 30 41 72

Email: mailto:eu_techsupp@lantronix.com or mailto:eu_support@lantronix.com

Firmware downloads, FAQs, and the most up-to-date documentation are available at

http://www.lantronix.com/support

When you report a problem, please provide the following information:

‹Your name, and your company name, address, and phone number

‹Lantronix model number

‹Lantronix serial number

‹Software version (on the first screen shown when you Telnet to port 23)

‹Description of the problem

‹Debug report (stack dump), if applicable

‹Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem)

 

 

 

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Lantronix EDS8PR, EDS32PR, EDS16PR, EDS4100 manual Technical Support Europe, Middle East, Africa