MSS User Guide | A: Compliance and Warranty Information |
Warranty
Lantronix warrants each Lantronix product to be free from defects in material and workmanship for a period of ONE YEAR. During this period, if a customer is unable to resolve a product problem with Lantronix Technical Support, a Return Material Authorization (RMA) will be issued. Following receipt of a RMA number, the customer shall return the product to Lantronix, freight prepaid. Upon verification of warranty, Lantronix will
Lantronix warrants the media containing its software product to be free from defects and warrants that the software will operate substantially according to Lantronix specifications for a period of 60 DAYS after the date of shipment. The customer will ship defective media to Lantronix. Lantronix will ship the replacement media to the customer.
In no event will Lantronix be responsible to the user in contract, in tort (including negligence), strict liability or otherwise for any special, indirect, incidental or consequential damage or loss of equipment, plant or power system, cost of capital, loss of profits or revenues, cost of replacement power, additional expenses in the use of existing software, hardware, equipment or facilities, or claims against the user by its employees or customers resulting from the use of the information, recommendations, descriptions and safety notations supplied by Lantronix. Lantronix liability is limited (at its election) to:
Refund of buyer's purchase price for such affected products (without interest).
Repair or replacement of such products, provided that the buyer follows the above procedures.
There are no understandings, agreements, representations or warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose, other than those specifically set out above or by any existing contract between the parties. Any such contract states the entire obligation of Lantronix. The contents of this document shall not become part of or modify any prior or existing agreement, commitment or relationship.
For details on the Lantronix warranty replacement policy, go to our web site at
http://www.lantronix.com/support/warranty/index.html