MSS User Guide

 

 

 

 

6: Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem/Message

 

Error

 

Remedy

 

 

 

 

The MSS passes power-

 

If the OK LED blinks rapidly, the

 

 

 

 

 

 

up diagnostics, but

 

Flash ROM code may be corrupt.

 

Reboot the unit. If you get the same

 

 

 

 

attempts to download

 

If you did not request a TFTP boot,

 

message, you will need to reload Flash

 

 

 

 

new Flash ROM code

 

the flash ROM code is corrupt. The

 

ROM. See Reloading Software.

 

 

 

 

from a network host.

 

unit will remain in boot mode.

 

 

 

 

 

 

 

 

 

 

 

 

DHCP Troubleshooting

 

 

 

 

 

 

 

 

 

Table 6-2. DHCP Troubleshooting

 

Area to Check

 

 

Explanation

 

 

 

 

 

DHCP is enabled on the

 

 

Use the Change Server DHCP Enabled command. If you manually enter an

 

 

MSS4 and MSS-VIA.

 

 

IP address, DHCP is automatically disabled.

 

 

DHCP is enabled on the

 

 

Use the Change DHCP Enabled command. If you manually enter an IP

 

 

MSS100.

 

 

address, DHCP is automatically disabled.

 

 

Make sure the DHCP server

Check to see that the DHCP server is on and is functioning correctly.

 

 

is operational.

 

 

 

 

 

 

 

 

The MSS gets its IP

 

 

Refer to the DHCP Manager on your DHCP server for information about

 

 

address from the DHCP

 

 

addresses in use. If the DHCP server doesn't list your MSS IP address, there

 

 

server.

 

 

may be a problem.

 

 

 

 

BOOTP Troubleshooting

If the BOOTP request is failing and you have configured your host to respond to the request, check these areas:

 

 

Table 6-3. BOOTP Troubleshooting

 

Area to Check

Explanation

 

BOOTP is in your system's

BOOTP must be an uncommented line in /etc/services.

 

/etc/services file.

 

 

The MSS is in the loadhost's /etc/hosts file.

The download file is in the correct directory and is world- readable.

The MSS and host are in the same IP network.

The MSS must be in this file for the host to answer a BOOTP or TFTP request.

The download file must be in the correct directory and world-readable. Specify the complete pathname for the download file in the BOOTP configuration file, or add a default pathname to the download filename.

Some hosts will not allow BOOTP replies across IP networks. Either use a host running a different operating system or put the MSS in the same IP network as the host.

6-2

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Lantronix Hub manual Dhcp Troubleshooting, Bootp Troubleshooting