MSS User Guide |
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| 6: Troubleshooting | ||||
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| Problem/Message |
| Error |
| Remedy |
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| The MSS passes power- |
| If the OK LED blinks rapidly, the |
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| up diagnostics, but |
| Flash ROM code may be corrupt. |
| Reboot the unit. If you get the same |
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| attempts to download |
| If you did not request a TFTP boot, |
| message, you will need to reload Flash |
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| new Flash ROM code |
| the flash ROM code is corrupt. The |
| ROM. See Reloading Software. |
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| from a network host. |
| unit will remain in boot mode. |
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DHCP Troubleshooting |
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| Table | ||||
| Area to Check |
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| Explanation |
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| DHCP is enabled on the |
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| Use the Change Server DHCP Enabled command. If you manually enter an |
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| MSS4 and |
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| IP address, DHCP is automatically disabled. |
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| DHCP is enabled on the |
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| Use the Change DHCP Enabled command. If you manually enter an IP |
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| MSS100. |
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| address, DHCP is automatically disabled. |
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| Make sure the DHCP server | Check to see that the DHCP server is on and is functioning correctly. |
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| is operational. |
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| The MSS gets its IP |
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| Refer to the DHCP Manager on your DHCP server for information about |
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| address from the DHCP |
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| addresses in use. If the DHCP server doesn't list your MSS IP address, there |
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| server. |
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| may be a problem. |
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BOOTP Troubleshooting
If the BOOTP request is failing and you have configured your host to respond to the request, check these areas:
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| Area to Check | Explanation |
| BOOTP is in your system's | BOOTP must be an uncommented line in /etc/services. |
| /etc/services file. | |
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The MSS is in the loadhost's /etc/hosts file.
The download file is in the correct directory and is world- readable.
The MSS and host are in the same IP network.
The MSS must be in this file for the host to answer a BOOTP or TFTP request.
The download file must be in the correct directory and
Some hosts will not allow BOOTP replies across IP networks. Either use a host running a different operating system or put the MSS in the same IP network as the host.