Chapter 10. Additional Service Information

This chapter provides additional information that the service representative might find helpful.

Security features

Security features in this section include the following:

Passwords

Vital Product Data

Management Information Format (MIF)

Hardware controlled Passwords

Hardware controlled passwords are set using the Setup Utility program. For more information about passwords, see “Using passwords” on page 53.

Operating system password

An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated. The computer is unusable until the password is entered and recognized by the computer.

Vital product data

Each computer has a unique Vital Product Data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see “Flash update procedures” on page 151.

BIOS levels

An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS.

To determine the current Level of BIOS:

Start the Setup Utility.

Select Standard CMOS Features.

Sources for obtaining the latest level BIOS available

1.Lenovo support web site: http://www.lenovo.com/support/

2.Lenovo Customer Support Center

3.Levels 1 and 2 Support

To update (flash) the BIOS, see “Flash update procedures” on page 151.

Flash update procedures

This section details how to flash (update) the BIOS.

Updating (flashing) the BIOS from a disc

This section provides instructions on how to update (flash) the BIOS from a disc.

© Copyright Lenovo 2011

151

Page 157
Image 157
Lenovo 7558, 7567, 5068 manual Additional Service Information