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Lexmark 340, 342n manual Troubleshooting, Print quality problems

Models: 342n 340

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Troubleshooting

4Locate the glass printhead lens, which is located within the recessed area in the top of the printer. Printhead lens

5Gently wipe the printhead lens with a clean, dry, lint-free cloth.

Warning: Not using a clean, dry, lint-free cloth may result in damage to the printhead lens.

6Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.

7Close the front cover.

8Turn the printer on.

Print quality problems

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Lexmark 340, 342n manual Troubleshooting, Print quality problems

Contents

740 West New Circle Road Lexington, Kentucky E340, E342nUser’s Reference June 2005 Lexmark International, Inc. All rights reservedTrademarks NoticesEdition notice Licensing noticeLaser notice Safety informationThe United Kingdom Telecommunications Act ConventionsIndustry Canada compliance statement Printer energy consumptionPower consumption NoticesLimited warranty service Statement of Limited WarrantyPower Saver Limited warrantyTHIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES Statement of Limited WarrantyREMARKETERS MAKE ANY OTHER WARRANTY OR ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NOChapter 1 Printer overview ContentsChapter 2 Installing software for local printing Chapter 3 Installing software for network printingContents Chapter 4 Print media tasks and tipsChapter 5 Printing tasks Chapter 8 Understanding the printer messages Chapter 6 How to install optionsChapter 9 Understanding the printer configuration menus Chapter 7 Understanding the operator panelIndex Chapter 12 AdministrationChapter 13 Troubleshooting Chapter 11 Supplies informationPrinter overview Printer overviewPrinter overview Printer overviewLCD Light Installing printer software through the Add Printer Wizard Installing software for local printingBefore installing printer software Installing printer software using the drivers CDLocal Printer Settings Utility Installing optional printer softwareCreating a queue in Print Center / Printer Setup Utility Mac OS Installing software for local printingUNIX/Linux UNIX/Linux`Creating a desktop printer icon Mac OS Installing software for local printingPrinting configuration Installing software for network printingInstalling software for direct printing Installing software for network printingConnecting other network computers to the printer Setting up shared printingInstalling software for network printing Installing software on the computer attached to the printerInstalling software for network printing Helpful tips for network printingAssigning a printer IP address Installing optional printer softwareMacintosh Printing a network setup pagePrinting setup pages Verifying the IP settings Installing software for network printingInstalling software for network printing Step 1 Install a custom PPD fileStep 2 Create a print queue in Print Center or Printer Setup Utility Mac OSMac OS Step 2 Create a desktop printerInstalling software for network printing Step 1 Install a custom PPD fileUNIX/Linux NetWareInstalling software for network printing Lexmark provides a printer driver package for each supported UNIX and Linux platform. The User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environmentsPrint media tasks and tips Print media tasks and tipsWhat types of print media can be loaded? WeightWhere can print media be loaded in the printer? Print media tasks and tipsWhere can print media be loaded in the printer? Transparencies Tips on choosing the right print mediaPaper Preprinted forms and letterheadLabels Print media tasks and tipsTips on choosing the right print media Storing supplies Tips on storing print media and suppliesCard stock Storing paperTips on preventing jams Print media tasks and tipsTips on preventing jams How to load the 250-sheet and 550-sheet trays How to load the 250-sheet and 550-sheet traysPrint media tasks and tips How to load the 250-sheet and 550-sheet trays Print media tasks and tips3 Load the paper in the tray with the print side facing down How to load the 250-sheet and 550-sheet trays Print media tasks and tips5 Insert the tray 6 Extend the paper support on the output bin Print media tasks and tips Extending the tray for legal or folio size paperAttaching the dust cover How to load the 250-sheet and 550-sheet traysPrint media tasks and tips How to load the manual feederHow to use the rear exit How to load the manual feederPrint media tasks and tips How to use the rear exitHow to clear paper jams How to clear paper jamsPrint media tasks and tips Print media tasks and tips How to clear paper jams2 Open the front cover, and remove the print cartridge assembly 3 Remove any jams in the area behind the print cartridge assemblyPrint media tasks and tips How to clear paper jamsHow to manually feed a print job Printing tasksPrinting tasks How to manually feed a print job Printing tasksPortrait How to print on both sides of the paper manual duplexHow to print on both sides of the paper manual duplex Printing tasksHow to print on both sides of the paper manual duplex Printing tasks8 Click OK 9 Click OK on the Print window Across How to print multiple page images on one page N-up printingHow to print multiple page images on one page N-up printing Printing tasksHow to print a booklet How to print a bookletPrinting tasks How to print a poster How to print a posterPrinting tasks How to print on letterhead How to print on letterheadHow to print using an overlay or a watermark Using an overlayUsing a watermark How to print using an overlay or a watermarkPrinting tasks Canceling a job from a computer running Mac OS How to cancel a print jobCanceling a job from a Macintosh computer Canceling a print job from a computer running Mac OSHow to install options How to access the system boardHow to install options How to access the system board How to install optionsHow to add a memory card How to install optionsHow to add a memory card How to add a flash card How to install optionsHow to add a flash card How to install a 550-sheet drawer How to install optionsHow to install a 550-sheet drawer Recognizing installed options How to install optionsRecognizing installed options Understanding the operator panel Using the operator panelIndicator light Understanding the operator panelIf the light is ButtonsUnderstanding the operator panel Using the operator panelUnderstanding the operator panel Using the operator panel to change printer settingsMenus Disabled Using the operator panel to change printer settingsUnderstanding the operator panel Menus DisabledUsing the printer menus Using the printer menusUnderstanding the operator panel Custom Types Paper MenuUsing the printer menus Understanding the operator panelPaper Texture Using the printer menusUnderstanding the operator panel Paper SourceMenu item Using the printer menusUnderstanding the operator panel Paper TypeCustom x Weight. The name is Paper WeightSetup Using the printer menusBlank Pages Finishing MenuUsing the printer menus Understanding the operator panelMultipage View Using the printer menusUnderstanding the operator panel Multipage PrintPrint Net Setup Utilities MenuJob Menu DefaultsPrint Buffer Reset PrinterUsing the printer menus Understanding the operator panelUnderstanding the operator panel Quality MenuPrint Resolution Using the printer menusUnderstanding the operator panel Setup MenuJam Recovery Using the printer menusPage Protect Power SaverUsing the printer menus Understanding the operator panelUsing the printer menus Print TimeoutToner Alarm Wait TimeoutA4 Width PCL Emul MenuUsing the printer menus Understanding the operator panelPitch Symbol SetUsing the printer menus Understanding the operator panelUsing the printer menus PostScript MenuPPDS Menu Print PS ErrorLines per Inch Using the printer menusUnderstanding the operator panel Character SetAdvanced Parallel MenuUsing the printer menus Understanding the operator panelUsing the printer menus Network MenuSmartSwitch SmartSwitchUsing the printer menus SmartSwitchSmartSwitch Std Net SetupUsing the printer menus USB MenuSmartSwitch SmartSwitchMenu item Using the printer menusUnderstanding the operator panel USB BufferWhat this message means Understanding the printer messagesUnderstanding the printer messages MessageWhat this message means Understanding the printer messagesUnderstanding the printer messages MessageMessage 38 Memory Full error. Res ReducedUnderstanding the printer messages Understanding the printer messagesWhat this message means Understanding the printer messagesUnderstanding the printer messages MessageWhat this message means Understanding the printer messagesUnderstanding the printer messages MessageMessage See also Setup SheetUnderstanding the printer messages Understanding the printer messagesSetting Understanding the printer configuration menusNetwork menu Understanding the printer configuration menusUnderstanding the printer configuration menus Setup menuUnderstanding the printer configuration menus Parallel menuUnderstanding the printer configuration menus USB menuUtilities menu Understanding the printer configuration menusPrinting the menu settings and network setup pages 10 Software and network tasksSoftware and network tasks Assigning a printer IP address How to configure for TCP/IPVerifying the IP settings Printing the Print Quality Test PagesUsing the printer resident Web page Using the printer resident Web pageSoftware and network tasks Part number 11 Supplies informationWhat supplies do I need and how do I order them? Supplies informationStoring supplies How to conserve suppliesSupplies information How to conserve suppliesSupplies information How to know when you need new suppliesChecking the toner and photoconductor levels How to know when you need new suppliesHow to change a toner cartridge How to change a toner cartridgeSupplies information Supplies information How to change a toner cartridgeHow to change a toner cartridge Supplies information6 Close the front cover Recycling Lexmark products Supplies informationRecycling Lexmark products How to change a photoconductor kit How to change a photoconductor kitSupplies information Supplies information How to change a photoconductor kitSupplies information How to change a photoconductor kitAdministration 12 AdministrationDisabling the operator panel menus Enabling the menusRestoring factory default settings AdministrationRestoring factory default settings Problem / Question 13 TroubleshootingGeneral problems TroubleshootingSolution / Answer TroubleshootingGeneral problems Problem / QuestionPrint quality problems Print quality problemsSymptom A BCD ETroubleshooting Print quality problemsSolution TroubleshootingPrint quality problems SymptomHow to clean the printhead lens TroubleshootingPrint quality problems Print quality problems TroubleshootingPrint quality problems TroubleshootingNumerics IndexIndex Index Index Index Index Wait Timeout Setup Menu 70 wait timeout, configuring 70 watermarks NPA mode PCL SmartSwitch PS SmartSwitch Utilities MenuFactory Defaults Hex Trace Print Directory Print Fonts Print Menus Print Netx Setup Utilities menu