Troubleshooting

Symptom

 

 

 

Cause

Solution

Ghost Images

 

 

 

The Form Type setting in the printer

Make sure the Form Type setting is

 

 

 

 

 

 

 

driver is set incorrectly.

 

correct for the paper or specialty

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner level is low in the toner

 

media you are using.

 

 

 

 

 

 

 

cartridge.

Replace the toner cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Uneven printing

The toner cartridge is not properly

Remove and then reinsert the toner

 

installed.

cartridge.

DE

 

 

DE

 

 

DE

 

 

(Print only appears on one side of the

 

 

page.)

 

 

Incorrect margins

The Form Size setting in the printer

Set the Form Size to A4.

 

driver is different than the size paper

 

 

that is loaded in the tray. For example,

 

 

you inserted A4 size paper into the

 

 

selected tray but did not set the Form

 

 

Size to A4.

 

Skewed print

• The guides in the selected tray are

• Move the guides in the tray so that

(Print is inappropriately slanted.)

not in the correct position for the

they are snug against the sides of

paper size loaded in the tray.

the paper.

 

 

• The manual feeder guides are not in

• Move the manual feeder guides so

 

the correct position for the paper

that they are snug against the sides

 

size loaded in the feeder.

of the paper.

 

 

 

Blank pages

The toner cartridge is defective or

Replace the toner cartridge.

 

empty.

 

 

 

 

Solid black pages

• The toner cartridge is defective.

• Replace the toner cartridge.

 

• Your printer requires servicing.

• Call for service.

 

 

 

Paper curls badly once it prints and

The Paper Weight setting is wrong for

Change Paper Weight to Smooth.

exits to the bin

the type of paper or specialty media

 

 

you are using.

 

*To replace the fuser, call a service technician.

Print quality problems

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Image 108
Lexmark 342n, 340 manual Ghost Images, Uneven printing, Incorrect margins, Skewed print, Blank pages, Solid black pages

342n, 340 specifications

The Lexmark 340n and 342n are part of Lexmark's robust line of monochrome laser printers designed for small to medium-sized businesses. These models are well-known for their reliability, advanced features, and the ability to efficiently handle a high volume of printing tasks.

The Lexmark 340n offers print speeds of up to 35 pages per minute (ppm), making it a strong contender for busy work environments where time is of the essence. It features a first-page-out time of less than 6.5 seconds, ensuring that users do not have to wait long to retrieve their documents. The 342n model similarly aligns with these performance metrics but provides enhanced capabilities, particularly in terms of memory and optional print finishing features.

One of the standout characteristics of these printers is their excellent print quality. Both models utilize Lexmark's Advanced Toner technology, which helps produce crisp text and sharp images, with a print resolution of up to 1200 x 1200 dots per inch (dpi). This makes them suitable for printing professional documents, reports, and presentations.

Connectivity options are abundant in these models, allowing users to integrate them seamlessly into their existing network infrastructure. The printers support USB, Ethernet, and optional wireless connections, providing flexibility for different workplace setups. Additionally, the Lexmark 340n and 342n are compatible with various mobile printing solutions, such as Apple AirPrint and Google Cloud Print, enabling users to print directly from their smartphones and tablets.

Another important feature is the user-friendly control panel, which includes a 2-line LCD display for easy navigation through settings and functions. Both models also have a standard paper capacity of 250 sheets, which can be expanded with optional trays, making them capable of handling larger print jobs without frequent paper replenishment.

Furthermore, they are designed with energy efficiency in mind. The models comply with Energy Star certification standards, minimizing power consumption during operation and standby modes. This not only reduces operational costs but also supports environmentally friendly practices within the workplace.

In summary, the Lexmark 340n and 342n printers are equipped with a combination of speed, quality, and connectivity that meets the demands of modern businesses. With their advanced features and robust performance, these printers are ideal choices for organizations looking to optimize their printing processes while maintaining high standards of output quality.