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Lexmark Z2400 Series manual Removing and reinstalling the software, Using Windows, Using Macintosh

Models: Z2400 Series

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Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

Using Windows

1Do one of the following:

•In Windows Vista, click .

•In Windows XP, click Start.

2Click Programs or All Programs, and then select the printer program folder from the list.

3Select Uninstall.

4Follow the instructions on the computer screen to remove the printer software.

5Restart the computer before reinstalling the printer software.

6Click Cancel on all New Hardware Found screens.

7Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software. If the install screen does not appear automatically after you restart your computer, do one of the following:

In Windows Vista: a Click .

b Locate the Start Search box.

c Type D:\setup.exe, where D is the letter of your CD or DVD drive.

In Windows XP: a Click Start Run.

b Type D:\setup.exe, where D is the letter of your CD or DVD drive.

Using Macintosh

1Close all open software applications.

2From the Finder desktop, double-click the printer folder.

3Double-click the Uninstaller icon.

4Follow the instructions on the computer screen to remove the printer software.

5Restart the computer before reinstalling the printer software.

6Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1In all countries or regions except the United States, select your country or region.

2Click the links for drivers or downloads.

3Select your printer family.

4Select your printer model.

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Lexmark Z2400 Series manual Removing and reinstalling the software, Using Windows, Using Macintosh, Select Uninstall

Contents

2007 Z2400 Series Users GuidePage Safety information ContentsInstalling the printer on a wireless network Understanding the printerPrinting Loading paperWorking with photos Maintaining the printerNetworking glossary TroubleshootingNotices IndexPage SAVE THESE INSTRUCTIONS SafetyinformationFinding information about the printer Intro ductionQuick Setup sheet Printed Getting Started guide Where to find North AmericaWhere to find rest of world Where to find North AmericaWhere to find USA 1 Click CUSTOMER SUPPORT 2 Click Warranty InformationUnd erstandingtheprinter Bypassing security warnings during software installationUnderstanding the parts of the printer Use theAccess cover Use theUse the Installing the optional XPS driver Windows Vista users only Installing printer softwareUsing Windows Using Macintosh1 Click Œ Control Panel Using the Windows printer software5 Click Have disk Use theUse the Using the Macintosh printer softwareUse the Use theLexmark Printer Utility Use theWireless network compatibility Installingtheprinteron awirelessnetworkInformation you will need to set up the printer on a wireless network DescriptionInterpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkUsing Windows Using MacintoshChanging wireless settings after installation Configuring an IP address manuallyUsing Windows 3 Click Tools Œ Lexmark Wireless Setup UtilityUsing Macintosh Installing the printer on other computersUsing Windows Using MacintoshCreating an ad hoc wireless network Advanced wireless setupIn Windows Vista 2 Click Control Panel 3 Click Network and Internet7 Right-click the Wireless Network Connection icon 8 Click Properties In Windows XP and earlier9 Click the Wireless Networks tab b Click All Programsb Select View Available Wireless Networks Using MacintoshFor Mac OS X version For Mac OS X version 10.4 and earlierAdding a printer to an existing ad hoc wireless network Frequently asked questionsWhat is a network? Using WindowsHow are home networks configured? Wired network exampleWireless network examples Scenario 2 Desktop computer, laptop, and printer connected wirelessly with Internet Why do I need an installation cable? How do I attach the installation cable?Scenario 4 Laptop connected wirelessly to printer without Internet Characteristics What is the difference between infrastructure and ad hoc networks?Infrastructure Ad hocWhat is an SSID? Finding the signal strengthHow do I find out what type of security my network is using? What is a MAC address?How to locate a computer IP address using Windows What is an IP address?How do I find the MAC address? How do I locate IP addresses?How to locate a printer IP address How to locate a computer IP address using MacintoshHow are IP addresses assigned? b Click All Programs Œ Accessories c Click Command PromptWhat is a key index? Loading paper Loadin g paperLoading various paper types Load up toLoad up to 25 greeting cards 25 index cards 25 photo cards 25 postcardsMake sure Printing basic documents Prin tingPrinting a document Printing Web pagesCollating printed copies Printing multiple copies of a documentUsing Windows Using MacintoshPrinting multiple pages on one sheet N-Up Printing the last page first reverse page orderUsing Macintosh Using WindowsUsing the printer folder in Windows Pausing print jobsUsing the taskbar in Windows Using MacintoshPrinting specialty documents Canceling print jobsPrinting envelopes Using MacintoshUsing Macintosh Printing labelsUsing Windows Using MacintoshTips on loading label sheets Printing on custom-size paperUsing Windows Using MacintoshUsing Windows Printing other specialty documentsUsing Macintosh Workingwithphotos Using recommended paperPrinting photos Using Windowse From the same pop-up menu, choose Quality & Media From the Print Quality area, choose Automatic or Photo f Click Print5 Remove the CD or storage device Installing print cartridges MaintainingtheprinterMaintaining print cartridges Using genuine Lexmark print cartridges Removing used print cartridgesRefilling print cartridges Aligning the print cartridges Cleaning the print cartridge nozzlesUsing Windows Using MacintoshUsing Macintosh Wiping the print cartridge nozzles and contactsPreserving the print cartridges Cleaning the exterior of the printerOrdering print cartridges Ordering suppliesOrdering paper and other supplies Part numberDescription Lexmark Photo Paper Lexmark PerfectFinish Photo Paper USB cableLetter A4 4 x 6 in 10 x 15 cm Letter A4 4 x 6 in 10 x 15 cm L Part numberUsing the printer troubleshooting software Windows only TroubleshootingSetup troubleshooting Power button is not litRECONNECT THE POWER SUPPLY Software did not installTEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTEDCHECK POWER Page does not printCHECK PRINTER DEFAULT AND PAUSE SETTINGS CHECK MESSAGESIn Windows XP b Click Settings Œ Printersb Click Printers and Faxes In Windows For Mac OS X versionDISCONNECT AND RECONNECT POWER SUPPLY Solving printer power problemsREMOVE AND REINSTALL THE SOFTWARE MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLYUsing Windows Removing and reinstalling the softwareUsing Macintosh 3 Select UninstallPrinting a network setup page Wireless troubleshootingEnabling the USB port in Windows In Windows XPCheck the USB cable Wireless troubleshooting checklistMOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER Cannot print over wireless networkb Type ipconfig For Mac OS X versionFor Mac OS X version 10.4 and earlier WEP key Using Macintosh with a wireless access point wireless routerFor Mac OS X version d Click AdvancedCannot print and there is a firewall on the computer Wi-Fi indicator light is not litCHECK YOUR ADVANCED SECURITY SETTINGS CHECK POWERSELECT THE WIRELESS PRINTER ENABLE THE PRINTERSELECT THE WIRELESS PORT a Click Œ Control PanelTRY ADJUSTING EXTERNAL ANTENNAS MAKE SURE THE WIRELESS ACCESS POINT WIRELESS ROUTER IS ONMOVE YOUR PRINTER CHECK SECURITY KEYSb Type ipconfig CHECK MAC ADDRESSIn Windows XP, click Start Œ Control Panel Œ Network Connection 3 Click Tools Œ Lexmark Wireless Setup Utility RUN THE WIRELESS SETUP AGAINMAKE SURE THE WIRELESS ACCESS POINT IS ON MOVE YOUR WIRELESS ACCESS POINT TO MINIMIZE INTERFERENCEMOVE YOUR PRINTER PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKINGCHECK SECURITY KEYS CHECK THE MAC ADDRESSRUN THE WIRELESS SETUP AGAIN Wi-Fi indicator light is still orange2 Double-click Lexmark Wireless Setup Assistant a Click Œ System PreferencesCHECK POWER Wireless print server not installedCHECK NETWORK NAME CHECK SECURITY KEYS2 Turn on the devices 3 Check the IP addresses again Product information NoticesEdition notice 2008 Lexmark International, Inc. All rights reservedUNITED STATES GOVERNMENT RIGHTS TrademarksLicensing notices Industry Canada compliance statement Exposure to radio frequency radiationAvis de conformité aux normes de l’industrie du Canada Industry Canada noticeEuropean EC directives conformity statement for radio products European Community EC directives conformityČesky Noise emission levels Temperature informationWaste from Electrical and Electronic Equipment WEEE directive Product disposalProduct power consumption ENERGY STAR Power consumptionPower Saver Off modeTotal energy usage LEXMARK LICENSE AGREEMENTSCARTRIDGE LICENSE AGREEMENT LEXMARK SOFTWARE LICENSE AGREEMENT3 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement Page Page Networkingglossary router Index