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Lexmark Z2400 Series manual Software did not install, Make Sure Your Operating System Is Supported

Models: Z2400 Series

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6Plug the power cord into an electrical outlet that other electrical devices have been using.

7Press to turn the printer on.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software.

These are some other possible solutions. Try one or more of the following:

MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTED

The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X versions 10.5, 10.4 and 10.3.

CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

RECONNECT THE POWER SUPPLY

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS

1Close all open programs.

2Disable any security programs.

3Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

4Click Computer or My Computer.

5Double-click the CD or DVD drive icon.

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Lexmark Z2400 Series Software did not install, Make Sure Your Operating System Is Supported, Check The Usb Connection

Contents

2007 Z2400 Series Users GuidePage Safety information ContentsInstalling the printer on a wireless network Understanding the printerPrinting Loading paperWorking with photos Maintaining the printerNetworking glossary TroubleshootingNotices IndexPage SAVE THESE INSTRUCTIONS SafetyinformationFinding information about the printer Intro ductionQuick Setup sheet Printed Getting Started guide Where to find North AmericaWhere to find rest of world Where to find North AmericaWhere to find USA 1 Click CUSTOMER SUPPORT 2 Click Warranty InformationUnd erstandingtheprinter Bypassing security warnings during software installationUnderstanding the parts of the printer Use theUse the Access coverUse the Installing the optional XPS driver Windows Vista users only Installing printer softwareUsing Windows Using Macintosh1 Click Œ Control Panel Using the Windows printer software5 Click Have disk Use theUse the Using the Macintosh printer softwareUse the Use theLexmark Printer Utility Use theWireless network compatibility Installingtheprinteron awirelessnetworkInformation you will need to set up the printer on a wireless network DescriptionInterpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkUsing Windows Using MacintoshChanging wireless settings after installation Configuring an IP address manuallyUsing Windows 3 Click Tools Œ Lexmark Wireless Setup UtilityUsing Macintosh Installing the printer on other computersUsing Windows Using MacintoshCreating an ad hoc wireless network Advanced wireless setupIn Windows Vista 2 Click Control Panel 3 Click Network and Internet7 Right-click the Wireless Network Connection icon 8 Click Properties In Windows XP and earlier9 Click the Wireless Networks tab b Click All Programsb Select View Available Wireless Networks Using MacintoshFor Mac OS X version For Mac OS X version 10.4 and earlierAdding a printer to an existing ad hoc wireless network Frequently asked questionsWhat is a network? Using WindowsWireless network examples How are home networks configured?Wired network example Scenario 2 Desktop computer, laptop, and printer connected wirelessly with Internet Scenario 4 Laptop connected wirelessly to printer without Internet Why do I need an installation cable?How do I attach the installation cable? Characteristics What is the difference between infrastructure and ad hoc networks?Infrastructure Ad hocWhat is an SSID? Finding the signal strengthHow do I find out what type of security my network is using? What is a MAC address?How to locate a computer IP address using Windows What is an IP address?How do I find the MAC address? How do I locate IP addresses?How to locate a printer IP address How to locate a computer IP address using MacintoshHow are IP addresses assigned? b Click All Programs Œ Accessories c Click Command PromptWhat is a key index? Loading paper Loadin g paperLoading various paper types Load up toMake sure Load up to25 greeting cards 25 index cards 25 photo cards 25 postcards Printing basic documents Prin tingPrinting a document Printing Web pagesCollating printed copies Printing multiple copies of a documentUsing Windows Using MacintoshPrinting multiple pages on one sheet N-Up Printing the last page first reverse page orderUsing Macintosh Using WindowsUsing the printer folder in Windows Pausing print jobsUsing the taskbar in Windows Using MacintoshPrinting specialty documents Canceling print jobsPrinting envelopes Using MacintoshUsing Macintosh Printing labelsUsing Windows Using MacintoshTips on loading label sheets Printing on custom-size paperUsing Windows Using MacintoshUsing Windows Printing other specialty documentsUsing Macintosh Workingwithphotos Using recommended paperPrinting photos Using Windows5 Remove the CD or storage device e From the same pop-up menu, choose Quality & MediaFrom the Print Quality area, choose Automatic or Photo f Click Print Maintaining print cartridges Installing print cartridgesMaintainingtheprinter Refilling print cartridges Using genuine Lexmark print cartridgesRemoving used print cartridges Aligning the print cartridges Cleaning the print cartridge nozzlesUsing Windows Using MacintoshUsing Macintosh Wiping the print cartridge nozzles and contactsPreserving the print cartridges Cleaning the exterior of the printerOrdering print cartridges Ordering suppliesOrdering paper and other supplies Part numberDescription Lexmark Photo Paper Lexmark PerfectFinish Photo Paper USB cableLetter A4 4 x 6 in 10 x 15 cm Letter A4 4 x 6 in 10 x 15 cm L Part numberUsing the printer troubleshooting software Windows only TroubleshootingSetup troubleshooting Power button is not litRECONNECT THE POWER SUPPLY Software did not installTEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTEDCHECK POWER Page does not printCHECK PRINTER DEFAULT AND PAUSE SETTINGS CHECK MESSAGESIn Windows XP b Click Settings Œ Printersb Click Printers and Faxes In Windows For Mac OS X versionDISCONNECT AND RECONNECT POWER SUPPLY Solving printer power problemsREMOVE AND REINSTALL THE SOFTWARE MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLYUsing Windows Removing and reinstalling the softwareUsing Macintosh 3 Select UninstallPrinting a network setup page Wireless troubleshootingEnabling the USB port in Windows In Windows XPCheck the USB cable Wireless troubleshooting checklistMOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER Cannot print over wireless networkFor Mac OS X version 10.4 and earlier b Type ipconfigFor Mac OS X version WEP key Using Macintosh with a wireless access point wireless routerFor Mac OS X version d Click AdvancedCannot print and there is a firewall on the computer Wi-Fi indicator light is not litCHECK YOUR ADVANCED SECURITY SETTINGS CHECK POWERSELECT THE WIRELESS PRINTER ENABLE THE PRINTERSELECT THE WIRELESS PORT a Click Œ Control PanelTRY ADJUSTING EXTERNAL ANTENNAS MAKE SURE THE WIRELESS ACCESS POINT WIRELESS ROUTER IS ONMOVE YOUR PRINTER CHECK SECURITY KEYSIn Windows XP, click Start Œ Control Panel Œ Network Connection b Type ipconfigCHECK MAC ADDRESS 3 Click Tools Œ Lexmark Wireless Setup Utility RUN THE WIRELESS SETUP AGAINMAKE SURE THE WIRELESS ACCESS POINT IS ON MOVE YOUR WIRELESS ACCESS POINT TO MINIMIZE INTERFERENCEMOVE YOUR PRINTER PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKINGCHECK SECURITY KEYS CHECK THE MAC ADDRESSRUN THE WIRELESS SETUP AGAIN Wi-Fi indicator light is still orange2 Double-click Lexmark Wireless Setup Assistant a Click Œ System PreferencesCHECK POWER Wireless print server not installedCHECK NETWORK NAME CHECK SECURITY KEYS2 Turn on the devices 3 Check the IP addresses again Product information NoticesEdition notice 2008 Lexmark International, Inc. All rights reservedLicensing notices UNITED STATES GOVERNMENT RIGHTSTrademarks Industry Canada compliance statement Exposure to radio frequency radiationAvis de conformité aux normes de l’industrie du Canada Industry Canada noticeEuropean EC directives conformity statement for radio products European Community EC directives conformityČesky Noise emission levels Temperature informationWaste from Electrical and Electronic Equipment WEEE directive Product disposalProduct power consumption ENERGY STAR Power consumptionPower Saver Off modeTotal energy usage LEXMARK LICENSE AGREEMENTSCARTRIDGE LICENSE AGREEMENT LEXMARK SOFTWARE LICENSE AGREEMENT3 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement Page Page Networkingglossary router Index