Appendix K Contact Information, Linksys | Linksys RV0041 guide

10/100/1000 4-Port VPN Router

Appendix K: Contact Information

Need to contact Linksys?
Visit us online for information on the latest products and updates
to your existing products at:	http://www.linksys.com or
	ftp.linksys.com
Can't find information about a product you want to buy
on the web? Do you want to know more about networking
with Linksys products? Give our advice line a call at:	800-546-5797 (LINKSYS)
Or fax your request in to:	949-261-8868
If you experience problems with any Linksys product,
you can call us at:	800-326-7114
Don't wish to call? You can e-mail us at:	support@linksys.com
If any Linksys product proves defective during its warranty period,
you can call the Linksys Return Merchandise Authorization
department for obtaining a Return Authorization Number at:	949-261-1288
(Details on Warranty and RMA issues can be found in the Warranty
Information section in this Guide.)

Appendix K: Contact Information

91

Image 99

Linksys RV0041 manual Appendix K Contact Information, Need to contact Linksys?, Information section in this Guide

Contents

10/100/1000 4-Port Word definition Copyright and Trademarks Table of Contents Setting up the Router Appendix a TroubleshootingAppendix C Physical Setup of the Router Appendix D Battery Replacement 10/100/1000 4-Port VPN Router Computer-to-VPN Router VPN VPN Router-to-VPN Router VPN 24 System Management Tab DNS Name Lookup 54 Basic Setup Wizard Host and Domain Name Introduction WelcomeIP a protocol used to send data over a network Adapter a device that adds network functionality to your PC What’s in this Guide? Introduction What’s in this Guide? Networking Basics An Introduction to LANsUse of IP Addresses MAC Address Spoofing Why do I need a VPN? There are two basic ways to create a VPN connection What is a VPN? VPN Router-to-VPN Router VPN VPN Router to VPN Router SFP Getting to Know the Router Proceed to Connecting the Router Reset Button Reset button can be used in one of two waysButton on your PC to reboot it Forwarding or a new password Connecting the Router OverviewVPN Router Connection Instructions Setting Up and Configuring the Router Setting Up and Configuring the Router Setup TabSystem Summary Tab Dhcp Tab System Management TabPort Management Tab Wizard Tab Firewall TabVPN Tab Log Tab System Information How to Access the Web-based UtilityConfiguration System Summary Tab Network Setting Status Firewall Setting StatusPort Statistics Log Setting Status VPN Setting Status WAN Connection Type LAN SettingWAN Interface Setting Network Static IP PPPoE Point-to-Point Protocol over Ethernet most DSL usersPptp Point-to-Point Tunneling Protocol Setup Tab Password Setup Tab TimeTime Setup Tab Forwarding Setup Tab DMZ Host Select the Service from the pull-down menu, shown in Figure Port Range ForwardingPort Triggering Setup Tab One-to-One NAT Setup Tab UPnP Setup Tab Ddns Setup Tab MAC Clone Dynamic Routing Setup Tab Advanced Routing Enter the following data to create a static route entry Static Routing Static IP Dhcp Tab SetupSetup Dynamic IP System Management Tab Snmp Dhcp Tab Status Lookup tool may be used to find the IP address System Management Tab DiagnosticDNS Name Lookup Ping Firmware Download System Management Tab Factory DefaultSystem Management Tab Firmware Upgrade Firmware Upgrade System Management Tab Restart System Management Tab Setting BackupImport Configuration File Export Configuration File Basic Per Port Config Port Management Tab Port Setup 32 Port Management Tab Port Status Port Management Tab Port Status 33 Firewall Tab General Firewall Tab General 34 Firewall Tab Access Rules Firewall Tab Access Rules Add a New Access Rule ServicesScheduling Scheduling Firewall Tab Content FilterEditing an Access Rule Forbidden Domains VPN Tab Summary SummaryTunnel Status 37 VPN Tab Summary Detail GroupVPN Status VPN Tab Gateway to Gateway Local Group Setup 40 VPN tab Gateway to Gateway Remote Group Setup Remote Group Setup Manual IPSec Setup IKE with Preshared Key automatic 10/100/1000 4-Port VPN Router 42 VPN tab Gateway to Gateway Advanced Advanced VPN Tab Client to Gateway With Tunnel Enabled 45 VPN tab Client to Gateway Remote Group Setup With Group VPN enabled 46 VPN tab Client to Gateway IPSec Setup IKE with Preshared Key automatic 47 VPN tab Client to Gateway Advanced Tunnel mode, it will also be limited as Aggressive Mode Compress Support IP Payload compression Protocol IP Comp VPN Tab VPN Pass Through Mail Log SettingLog Tab System Log Syslog 51 Log tab System Statistics Log Tab System Statistics Wizard Tab Basic Setup 55 Basic Setup Wizard Selecting WAN Connection Types 57 Access Rule Wizard What is Access Rules Access Rule Setup 59 Access Rule Wizard Select the Service 61 Access Rule Wizard Select the Destination Linksys Web Site Support TabLogout Tab On Line Manual Need to set a static IP address on a PC Appendix a TroubleshootingCommon Problems and Solutions For Windows 98 and Millennium For Windows XP For Windows For Windows 98 and Millennium 10/100/1000 4-Port VPN Router Need to set up a server behind my Router Am not able to access the Router’s Web-based Utility Setup Web server 80 to Both 192.168.1.100 FTP server 21 to Application Start and End Protocol IP Address Enable Click the DMZ Host tab Application Start and End Protocol IP Address Enabled500 to Can’t get the Internet game, server, or application to work For Netscape 4.7 or higher To start over, I need to set the Router to factory defaultNeed to upgrade the firmware For Microsoft Internet Explorer 5.0 or higher My DSL service’s PPPoE is always disconnecting Firmware upgrade failed Need to use port triggering Is IPSec Passthrough supported by the Router? Frequently Asked QuestionsWhere is the Router installed on the network? Router will support up to 253 IP addresses How can I block corrupted FTP downloads? What is DMZ Hosting? Router allows Pptp packets to pass throughIs the Router cross-platform compatible? Ask your ISP to find out How many ports can be simultaneously forwarded?Which modems are compatible with the Router? How can I check whether I have static or Dhcp IP addresses? Windows 2000 or XP Instructions Windows 98 or Me Instructions Figure B-3 MAC Address/Physical Address For the Router’s Web-based Utility Rack-Mounting the Router Appendix C Physical Setup of the RouterSetting up the Router Placement of the Router 10/100/1000 4-Port VPN Router Figure C-3 Wall-Mounting the Router Wall-Mounting the Router Figure C-4 Wall-Mounting Hardware Appendix D Battery Replacement Replacing a Lithium BatteryThis section instructs the user on battery replacement Appendix E Upgrading Firmware Figure E-1 Upgrade Firmware Appendix F Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix G Glossary 10/100/1000 4-Port VPN Router 10/100/1000 4-Port VPN Router 10/100/1000 4-Port VPN Router 10/100/100 Gigabit Ports, 1 10/100 RJ-45 Internet Port Appendix H SpecificationsStandards Ieee 802.3, 802.3u Ports SFP Port Limited Warranty Appendix I Warranty Information FCC Statement Appendix J Regulatory Information Linksys Appendix K Contact InformationNeed to contact Linksys? Information section in this Guide