Maytag GEMINITM Before You Call For Service, Oven Will Not Self-Clean, Steam Comes From Vent Area

Before You Call For Service

FOR MOST CONCERNS, TRY THESE FIRST:

❚Check if oven controls have been prop- erly set.

❚Check to be sure plug is securely in- serted into receptacle.

❚Check or re-set circuit breaker. Check or replace fuse.

❚Check power supply.

PART OR ALL OF APPLIANCE DOES NOT WORK.

NOTE: Canadian models: During a self- clean cycle, the glass-ceramic cooking surface will not operate, and the two front elements on coil element models will not operate.

❚Check if surface and/or oven controls have been properly set. See pgs. 3 & 7.

❚Check if oven door is unlocked after self- clean cycle. See pg. 12.

❚Check if oven is set for a delayed cook or clean program. See pgs. 9 & 12.

❚Upper oven may be in a toasting opera- tion. Lower oven will operate when the toasting operation is completed.

❚Check if coil element is properly installed or needs to be replaced. See pg. 5.

GLASS-CERAMIC SURFACE SHOWS WEAR.

1.Tiny scratches or abrasions.

❚Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans across top. Make sure pan bot- tom is not rough. Use the recom- mended cleaning agents. See pg. 13.

2.Metal marks.

❚Do not slide metal pans across top. When cool, clean with Cooktop Cleaning Creme. See pg. 13.

3.Brown streaks and specks.

❚Spills not removed promptly. Wiping with soiled cloth or sponge. Pan bottom not clean.

BAKING RESULTS ARE NOT AS EXPECTED OR DIFFER FROM PREVIOUS OVEN.

❚Make sure the oven vent has not been blocked. See pg. 11 for location.

❚Check to make sure range is level.

❚Temperatures often vary between a new oven and an old one. As ovens age, the oven temperature often “drifts” and may become hotter or cooler. See pg. 10 for instructions on adjusting the oven temperature. NOTE: It is not recommended to adjust the tem- perature if only one or two recipes are in question.

❚Check that oven temperature is decreased by 25° F when convect baking.

❚See “Cooking Made Simple” booklet for more information on bakeware and baking.

FOOD IS NOT BROILING PROPERLY OR SMOKES EXCESSIVELY.

❚Check oven rack positions. Food may be too close to element.

❚Broil element was not preheated.

❚Aluminum foil was incorrectly used. Never line the broiler insert with foil.

❚Oven door was closed during broiling. Leave the door open to the first stop position (about 4 inches).

❚Trim excess fat from meat before broiling.

❚A soiled broiler pan was used.

OVEN WILL NOT SELF-CLEAN.

❚Check to make sure the cycle is not set for a delayed start. See pg. 12.

❚Check if door is closed.

OVEN DID NOT CLEAN PROPERLY.

❚Longer cleaning time may be needed.

❚Excessive spillovers, especially sugary and/ or acidic foods, were not removed prior to the self-clean cycle.

opened when the LOC indicator word is not displayed.

❚Both ovens will lock when either oven is cleaned.

MOISTURE COLLECTS ON OVEN WINDOW OR STEAM COMES FROM OVEN VENT.

❚This is normal when cooking foods high in moisture.

❚Excessive moisture was used when clean- ing the window.

THERE IS A STRONG ODOR OR LIGHT SMOKE WHEN OVEN IS TURNED ON.

❚This is normal for a new range and will disappear after a few uses. Initiating a clean cycle will “burn off” the odors more quickly.

❚Turning on a ventilation fan will help remove the smoke and/or odor.

❚Excessive food soils on the oven bottom. Use a self-clean cycle.

STEAM COMES FROM VENT AREA.

❚When high moisture foods are cooked in the upper oven, steam may be visible coming from the vent area. This is normal.

“F” PLUS A NUMBER AND THE MESSAGE: “CALL AN AUTHORIZED SERVICER OR 888-462-9824”*

❚ This is called a fault code. If a fault code

appears in the display and beeps sound,

press the CANCEL pad. If the fault code and

beeps continue, disconnect power to the

appliance. Wait a few minutes, then recon-

nect power. If fault code and beeps still

continue, disconnect power to the appliance

and call an authorized servicer.

❚ If the oven is heavily soiled, excessive flare-

ups may result in a fault code during a clean

cycle. Press CANCEL pad and allow the

oven to cool completely, then reset the clean

cycle. If the fault code and beeps still con-

4.	Areas with a metallic sheen.	OVEN DOOR WILL NOT UNLOCK
		AFTER SELF-CLEAN CYCLE.
	❚ Mineral deposits from water and food.
5.	Pitting or flaking.	❚ Oven interior is still hot. Allow about one
	❚ Sugary boilovers that were not	hour for the oven to cool after the comple-
	removed promptly. See pg. 13.	tion of a self-clean cycle. The door can be

tinue, disconnect power to the appliance

and call an authorized servicer.

*FOR PRIORITYONE SERVICE CALL TOLL-FREE

1-888-4MAYTAG (1-888-462-9824).

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