Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
qContact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical condition in accordance with a certified physician you must contact your dealership in order to avoid the potential loss of the warranty of your vehicle which may occur if some third party is hired by the customer to make any modifications to this system.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in Mexico, can be found here.
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos Tel: Customer Assistance
01 800 01 MAZDA (62932).
In order to serve you efficiently and effectively, please help us by providing the following information:
1. Your name, address, and telephone number
